ALICE Receptionist helps organizations address Health and Safety concerns in response to the COVID-19 Coronavirus Click to learn more
×

RESELLER TRAINING AND TUTORIALS

This page contains video tutorials for the ALICE Receptionist application and features.

ALICE RECEPTIONIST DIRECTORY (ARD)

ALICE FEATURES

ALICE ADMIN PORTAL

ALICE MOBILE (beta)

SYSTEM DESIGN AND OVERVIEW

NETWORK CONFIGURATIONS

COMMUNICATIONS CONFIGURATIONS

 SECURITY

These files are also available on the ALICE Admin Web Portal

INSTALLATION MANUALS

 

USER MANUALS

 

SUPPORT DOCUMENTS

NEW CUSTOMER ONBOARDING

 

HARDWARE GUIDES

 

ALICE COMMUNICATION GUIDES

 

ALICE CONTENT SERVICES GUIDES

SITE SURVEY

FLYERS

SOFTWARE SUBSCRIPTIONS
HARDWARE

VIDEOS

CASE STUDIES

PRESENTATIONS

ASSETS

Lincoln Kiosk Images

Wall Mounted Systems

Desktop Systems

Discounts, Additional Licenses, a la carte features and pricing for monthly payments are outlined below:

PAYMENT TERMS

ADDING MORE USERS

A LA CARTE FEATURES

 VOLUME DISCOUNTS

 

 adobeimage ←Download PDF version

 ALICE   BASIC 

ALICE PREMIUM

ALICE ENTERPRISE

1 year term (Paid Annually)

$299/mo

$399/mo

$499/mo

3 year term (Paid Annually)

$269/mo

$359/mo

$449/mo

5 year term (Paid Annually)

$239/mo

$319/mo

$399/mo

BUILDING DIRECTORY FEATURES

 

Company Listing

X

X

X

 

Departments Listing

X

X

X

 

Employees Listing

X

X

X

 

Audio User

50

150

300

 

Video Users

5

15

30

 

Employee Photos

X

X

X

 

Active Content – Web pages

X

X

X

 

Active Content – Widgets

 

X

X

 

Active Content – Videos

 

X

X

 

Active Content – Images

 

X

X

 

Interface – Configurable

X

X

X

 

Interface – Corporate Branding

X

X

X

 

Motion Detection – Greet visitors

X

X

X

 

Motion Detection – Call operator

 

X

X

 

Maps (static) support

 

X

X

 

Maps (interactive) support

 

X

X

COMMUNICAION FEATURES

 

2 way video calls

X

X

X

 

1 way video calls

X

x

X

 

3rd party softphones support

X

X

X

 

Phones (Land & Mobile) calls

X

X

X

 

User presence

X

X

X

 

Cloud Communications Service

X

X

X

 

Ring Groups

 

X

X

 

Call Forwarding

 

X

X

 

Place caller on hold

 

X

X

 

Connect multiple Directories

 

X

X

INTEGRATIONS

 

SIP based VoIP Phone systems

 

X

X

 

Microsoft Active Directory (LDAP)

 

 

X

SECURITY

 

Visitor preview video

X

X

X

 

Remotely watch lobby

 

X

X

 

Usage details

 

X

X

 

Call details

 

X

X

 

Capture visitor images

 

 

X

VISITOR MANAGEMENT

 

Preschedule Visitors

 

 

X

 

Visitor Check-in

 

 

X

 

Visitor badge printing

 

 

X

 

Visitor Check-out

 

 

X

 

Post-visitor check-out

 

 

X

 

Employee notification (SMS)

 

 

X

 

Employee notification (email)

 

 

X

 

Employee reply (SMS)

 

 

X

EVENTS

 

Outlooks calendar integration

 

 

X

 

Google calendar integration

 

 

X

 

Events Listing

 

 

X

 

Events Details

 

 

X

 

Mapping

 

 

X

 

Event Check-in

 

 

X

MULTILINGUAL

 

ALICE Video languages

  •          English – US (Jackie)
  •          English – US (Hilary)
  •          English –  Australian (Natalie)
  •          Chinese – Mandarin (Victoria)
  •          Dutch (Cathy)
  •          French (Shannon)
  •          German (Hannah)
  •          Japanese (Yukako)
  •          Portuguese (Carla)
  •         Spanish – Mexican (Veronica)

X

 

Choose one primary language

X

 

Choose 4 languages

X

 

All languages

ADMINISTRATION

 

Cloud Administration Portal

X

X

X

 

Local Administration application

 

 

X

 

Active Directory Integration

 

 

X

 

Microsoft Lync Integration

 

 

X

 

Cloud content storage

X

X

X

 

Local content storage

 

 

X

SUPPORT

 

Software updates

X

X

X

 

Email Support

X

X

X

 

Remote Support

X

X

X

 

Live Support – Mon – Fri  8-5 PST

X

X

X

 

Live Support – after hours

 

 

X

 

System Status Alerts

 

X

X

 

* Add $50/mo if paid monthly
** Discounts available for volume purchases
 

ADDITIONAL PRICING