ALICE Receptionist helps organizations address Health and Safety concerns in response to the COVID-19 Coronavirus Click to learn more
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What does ALICE Receptionist do? Watch these great videos and find out how ALICE is going to revolutionize your front desk or lobby!

Is the person on the ALICE screen a live person?

Yes, but there are also some pre-recorded video clips. For instance, in self-service mode a pre-recorded welcome message initially provides virtual reception to a visitor. After visitors are greeted by ALICE, they can contact a live employee or receptionist using the ALICE touch screen.

Who do visitors speak with?

Currently, the ALICE automated receptionist system is configured to connect visitors with your own employees. That means you can have a designated employee (receptionist) who manages all visitor interactions, or you can have visitors use the employee directory to connect directly with the person they are there to see.

My employees don’t want to show video of themselves, do they have to?

No, for customers who prefer to only have visitors speak with employees and not see employees using the two way video feature, we offer audio only and one way video communications.

Will the system work with my existing phone system?

Yes! ALICE Virtual Receptionist software can be configured to work for on-premises Voice Over IP (VoIP) phone systems, hosted VoIP phone systems and analog phone systems.

I have my own hardware, can I use that and just purchase the software?

Yes, some minimum hardware requirements need to be met, but you are welcome to provide your own hardware and simply purchase the ALICE Virtual Receptionist software.

Can I customize the pre-recorded video messages?

Yes, you can record your own, or use our Video Production partner to have professionally recorded videos created for your custom messages.

Can I customize the screen with my own company’s logo?

Yes, we provide the files for your art team to use to brand the screen with your company name and/or logo.

Can I have one person manage multiple directories?

Yes, your employee can connect to multiple directories to manage the automated virtual receptionist system at different locations within your building.

Can one person manage directories located in other buildings?

Yes, even if those buildings are in other parts of the country. ALICE Virtual Receptionist is no ordinary automated receptionist system—it is the most efficient and flexible Virtual Receptionist on the market!

Learn More about ALICE Receptionist Trial Options

Step into the future with a virtual receptionist.

Contact our sales team today: 888-914-8921

Contact our sales team today:
888-914-8921

Paid in Full Discounts (2-5 years)**** 1 Year 2 Years
5%
3 Years
10%
4 Years
15%
5 Years
20%
Basic $299/mo $284/mo
$360 total savings
$269/mo
$1,080 total savings
$254/mo
$2,160 total savings
$239/mo
$3,600 total savings 
Premium $399/mo $379/mo
$480 total savings
$359/mo
$1,440 total savings
$339/mo
$2,880 total savings
$319/mo
$4,800 total savings
 
Enterprise $499/mo $474/mo
$600 total savings
$449/mo
$1,800 total savings
$424/mo
$3,600 total savings
$399/mo
$6,000 total savings
 

* Prices based on annual billing. Add $50/mo for monthly billing.
** Subscription price does not include hardware.
*** All monthly payments shown are rounded to the nearest dollar amount.
**** Paid in Full Discounts are available for customers who pay up front for multiple year subscriptions

Compare Subscription Plans

Fill out the form below to contact us with any questions you may have and to request more information or to schedule an online demonstration.

Contact Information



 
Basic * $299/mo
Premium * $399/mo
Enterprise * $499/mo
Company Directory
Company Listing      
Departments Listing      
Employees Listing      
Employee Photos      
Audio Users 50  150  300 
Video Users 15  30 
Active Content – Web pages      
Active Content – Widgets      
Active Content – Videos      
Active Content – Images      
Interface – Configurable      
Interface – Corporate Branding      
Motion Detection – Greet visitors      
Motion Detection – Call operator      
Maps (static) Support      
Communications
Two way video calls      
One way video calls      
Third party softphones support      
Phones (Land & Mobile) calls      
User presence      
Cloud Communications Service      
Call Forwarding      
Place caller on hold      
Ring Groups (10 max)      
Connect multiple Directories      
Skype for Business / Lync support      
Integrations
SIP based VoIP Phone systems      
Microsoft Active Directory (LDAP)      
Microsoft Azure (Office 365) Active Directory      
Microsoft Office 365 Skype for Business      
Microsoft on-prem Skype for Business or Lync Server      
Security
Visitor preview video      
Remotely watch lobby      
Usage details      
Call details      
Capture visitor images      
**Visitor ID Scanning      
**Visitor ID Verification      
**Visitor Screening (database lookup)      
US Consolidated Screening List      

** Additional fees apply for these services

Visitor Management
Pre-schedule visitors      
Visitor check in / out      
Visitor badge printing (with photo)      
Employee notification via (SMS) or (Email)      
Induction documents      
Induction documents expiration dates      
Induction document signatures      
Induction videos      
Custom check-in fields      
Capture visitor photo      
Group check in / out      
Fast Track check in / out for frequent visitors      
Events
Office 365 calendar integration      
Outlooks calendar integration      
Google calendar integration      
Events listing      
Events details      
Mapping      
Multilingual
ALICE video languages choose  1 choose  4 all languages 
English – US (choose from 4 personalities)      
English – Australian (Natalie)      
Chinese – Mandarin (Victoria)      
Dutch (Cathy)      
French (Shannon)      
German (Hannah)      
Japanese (Yukako)      
Portuguese (Carla)      
Spanish – Mexican (Veronica)      
Administration
Cloud Administration Portal      
Local Administration application      
Active Directory integration      
Cloud content storage      
Local content storage      
Support
Software updates      
Email Support      
Remote Support      
Live Support – Mon – Fri 7am-5pm PST      

 

* price based on 1 year term. Discounted pricing is available for 2 – 5 year terms 
** Additional fees apply for these services