ALICE Receptionist helps organizations address Health and Safety concerns in response to the COVID-19 Coronavirus Click to learn more


What does ALICE Receptionist do? Watch these great videos and find out how ALICE is going to revolutionize your front desk or lobby!

Is the person on the ALICE screen a live person?

Yes, but there are also some pre-recorded video clips. For instance, in self-service mode a pre-recorded welcome message initially provides virtual reception to a visitor. After visitors are greeted by ALICE, they can contact a live employee or receptionist using the ALICE touch screen.

Who do visitors speak with?

Currently, the ALICE automated receptionist system is configured to connect visitors with your own employees. That means you can have a designated employee (receptionist) who manages all visitor interactions, or you can have visitors use the employee directory to connect directly with the person they are there to see.

My employees don’t want to show video of themselves, do they have to?

No, for customers who prefer to only have visitors speak with employees and not see employees using the two way video feature, we offer audio only and one way video communications.

Will the system work with my existing phone system?

Yes! ALICE Virtual Receptionist software can be configured to work for on-premises Voice Over IP (VoIP) phone systems, hosted VoIP phone systems and analog phone systems.

I have my own hardware, can I use that and just purchase the software?

Yes, some minimum hardware requirements need to be met, but you are welcome to provide your own hardware and simply purchase the ALICE Virtual Receptionist software.

Can I customize the pre-recorded video messages?

Yes, you can record your own, or use our Video Production partner to have professionally recorded videos created for your custom messages.

Can I customize the screen with my own company’s logo?

Yes, we provide the files for your art team to use to brand the screen with your company name and/or logo.

Can I have one person manage multiple directories?

Yes, your employee can connect to multiple directories to manage the automated virtual receptionist system at different locations within your building.

Can one person manage directories located in other buildings?

Yes, even if those buildings are in other parts of the country. ALICE Virtual Receptionist is no ordinary automated receptionist system—it is the most efficient and flexible Virtual Receptionist on the market!

Learn More about ALICE Receptionist Trial Options

Step into the future with a virtual receptionist.

Get Started

Contact our sales team today: 888-914-8921

Contact our sales team today:

Paid in Full Discounts (2-5 years)**** 1 Year 2 Years
3 Years
4 Years
5 Years
Basic $299/mo $284/mo
$360 total savings
$1,080 total savings
$2,160 total savings
$3,600 total savings 
Premium $399/mo $379/mo
$480 total savings
$1,440 total savings
$2,880 total savings
$4,800 total savings
Enterprise $499/mo $474/mo
$600 total savings
$1,800 total savings
$3,600 total savings
$6,000 total savings

* Prices based on annual billing. Add $50/mo for monthly billing.
** Subscription price does not include hardware.
*** All monthly payments shown are rounded to the nearest dollar amount.
**** Paid in Full Discounts are available for customers who pay up front for multiple year subscriptions

Compare Subscription Plans

    To get started or schedule a demo, please fill out the form below.

    Contact Information

    Choose the plan that works best for your business needs.

    Start running your lobby more efficiently, effectively, and productively. Reach out to the team at ALICE Receptionist to learn more today.

    Basic * $299/mo
    Premium * $399/mo
    Enterprise * $499/mo
    Company Directory
    Company Listing      
    Departments Listing      
    Employees Listing      
    Employee Photos      
    Audio Users 50  150  300 
    Video Users 15  30 
    Active Content – Web pages      
    Active Content – Widgets      
    Active Content – Videos      
    Active Content – Images      
    Interface – Configurable      
    Interface – Corporate Branding      
    Motion Detection – Greet visitors      
    Motion Detection – Call operator      
    Maps (static) Support      
    Two way video calls      
    One way video calls      
    Third party softphones support      
    Phones (Land & Mobile) calls      
    User presence      
    Cloud Communications Service      
    Call Forwarding      
    Place caller on hold      
    Ring Groups (10 max) 10  10 
    Connect multiple Directories      
    Skype for Business / Lync support      
    SIP based VoIP Phone systems      
    Microsoft Active Directory (LDAP)      
    Microsoft Azure (Office 365) Active Directory      
    Microsoft Office 365 Skype for Business      
    Microsoft on-prem Skype for Business or Lync Server      
    Visitor preview video      
    Remotely watch lobby      
    Usage details      
    Call details      
    Capture visitor images      
    **Visitor ID Scanning      
    **Visitor ID Verification      
    Private Screening List      
    **Visitor Screening (database lookup)      
    US Consolidated Screening List      

    ** Additional fees apply for these services

    Visitor Management
    Pre-schedule visitors      
    Visitor check in / out      
    Visitor badge printing (with photo)      
    Employee notification via (SMS) or (Email)      
    Induction documents      
    Induction documents expiration dates      
    Induction document signatures      
    Induction videos      
    Custom check-in fields      
    Capture visitor photo      
    Facemask verification      
    Temperature check      
    Group check in / out      
    Fast Track check in / out for frequent visitors      
    Office 365 calendar integration      
    Outlooks calendar integration      
    Google calendar integration      
    Events listing      
    Events details      
    ALICE video languages choose  1 choose  4 all languages 
    English – US (choose from 4 personalities)      
    English – Australian (Natalie)      
    Chinese – Mandarin (Victoria)      
    Dutch (Cathy)      
    French (Shannon)      
    German (Hannah)      
    Japanese (Yukako)      
    Portuguese (Carla)      
    Spanish – Mexican (Veronica)      
    Cloud Administration Portal      
    Local Administration application      
    Active Directory integration      
    Cloud content storage      
    Local content storage      
    Software updates      
    Email Support      
    Remote Support      
    Live Support – Mon – Fri 7am-5pm PST      
    Learn More about ALICE Receptionist Trial Options

    Step into the future with a virtual receptionist.

    Get Started

    Contact our sales team today: 888-914-8921

    Contact our sales team today:

    * price based on 1 year term. Discounted pricing is available for 2 – 5 year terms 
    ** Additional fees apply for these services

    This site is protected by reCAPTCHA.

    The Google Privacy Policy and Terms of Service apply.