Scheduling a guest
To schedule a guest, simply send a calendar invite from MS Outlook or Google Calendar and .cc the ALICE Receptionist email account. You can also upload an entire list of guests using the .csv import feature. When using the .csv import, groups can also be defined in order to enable a group check-in once the group arrives.
ALICE sends email confirmations to your guests along with a unique code they can use to pre-fill their personal information before they check-in.
Guest List Import
Import a bulk list of guests for check-in at a future date. You can also specify which guest belongs to a group to enable group check-in. Guests who are scheduled will receive a system generated invite email from the ALICE system which includes a check-in code for Fast Track check-in when they arrive.
ALICE collects information including Name, Organization and Contact number for each guest.
ALICE can scan guest drivers licenses to collect and verify the identity of the guest.
ALICE allows companies to define custom fields to collect information from guests as part of the check-in process. Fields such as Citizenship, Email Address, and Phone Number are a few common examples.
ALICE prints self-adhesive visitors badges for each guest.
ALICE provides on-demand reporting on guest activity data.
Registered visitors can Fast Track check-in by simply scanning a QR code or typing in their visitor code, provided from the ALICE system.
Groups who are checking in together can use a group code to have one individual check-in for the entire group.
Guest who have been pre-scheduled can Fast Track check-in using the appointment code generated by ALICE and delivered to them via email before their visit.
ALICE can collect a photo of the guest as they check-in. The guest photo is included on the visitor badge when printed.
With the ID Scanning feature, ALICE is able to scan a guest’s government ID (lrivers license). ALICE can validate the ID and use the information collected to fill in the check-in form.
With the Visitor Screening feature, ALICE can screen visitors against the US Consolidated Screening list and prevent them from completing a self-check in while alerting a designated employee that a visitor was found on the consolidated screening list.
When guests check in, ALICE notifies employees by either a mobile text message or email.
Live Video/Audio Call Notifications
When visitors use the Employee Directory, they can call an employee. Employees can receive a video calls on their PC or a phone call to their desk or mobile phone.
Induction documents can be any .PDF form that your organization may need visitors to review during the check-in process. If desired, a signature can be required.
Induction videos are useful for organization who need to present safety information or other types of video content before visitors is allowed in the building.
Acknowledgment valid till
Both induction documents and videos can be assigned a period for which the visitors acknowledgment is valid. If set, Alice will not present the induction document or video to the returning visitor again until the valid date has expired. Acknowledgment valid periods can be set for weeks, months and years.
When a guests completes the check in process, ALICE will print a visitor badge with adhesive backing. The visitor badge can include information such as:
ALICE covers the all key aspects of visitor and lobby management that companies are looking for.
Step into the future with a virtual receptionist.
Contact our sales team today: 888-914-8921
Contact our sales team today:
ALICE Receptionist’s motion-activated system welcomes your guests with friendly, intuitive messages and easy to use touch controls.
Step into the future with a virtual receptionist. ALICE features advanced communications options for connecting visitors with your team, whether they are at their desk or on the road.
Managing your lobby has never been easier than with ALICE Receptionist. ALICE provides powerful, easy to use visitor registration and visitor induction screens.
From remote visual verification to registration, ID validation, database screening, and visitor reports, ALICE offers many options for verifying visitors during the check-in process.
ALICE provides the ability for interactive information. Since the ALICE screens are touchscreens, visitors and guests can fully interact with a multitude of content. Common uses include include interactive maps, web pages and forms.
No other visitor management company is as connected when it comes to communication protocols.
Whether at the office or on the road, ALICE provides multiple ways to connect visitors with employees, making visitor management a breeze.