ALICE Receptionist helps organizations address Health and Safety concerns in response to the COVID-19 Coronavirus Click to learn more
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ALICE in the Wild

View below to see how our clients are using ALICE Receptionist. For more images, checkout our Facebook page!

What does ALICE Receptionist do? Watch these great videos and find out how ALICE is going to revolutionize your front desk or lobby!

Provide Information, Directions and More

ALICE provides the ability for interactive information. Since the ALICE screens are touchscreens, visitors and guests can fully interact with a multitude of content.

Features include:

  • Maps
  • Calendars / Events
  • Company directories
  • Employee directories
  • Department directories
  • Websites
  • Web pages
  • Custom HTML pages / forms
  • Local weather
  • Local transportation information
  • Videos
  • Images
  • Photo slide shows
  • Welcome messages
  • And much more…
 
Visitors can check-in using ALICE Receptionist as soon as they arrive. Once checked-in a visitor badge is printed and notifications are sent to employees to alert them of the visitors arrival. Key Visitor Management features include:

Guest Scheduling   •  Self Check-in   •  Fast Track Check-in
• Verification • Notification • Induction • Badges

Guest Scheduling

ALICE Receptionist offers a number of options for pre-scheduling guests and groups of guests for faster check-in when they arrive at your building.

Scheduling a guest
To schedule a guest, simply send a calendar invite from MS Outlook or Google Calendar and .cc the ALICE Receptionist email account. You can also upload an entire list of guests using the .csv import feature. When using the .csv import, groups can also be defined in order to enable a group check-in once the group arrives. 

Guest Confirmation
ALICE sends email confirmations to your guests along with a unique code they can use to pre-fill their personal information before they check-in.

Guest List Import
Import a bulk list of guests for check-in at a future date. You can also specify which guest belongs to a group to enable group check-in. Guests who are scheduled will receive a system generated invite email from the ALICE system which includes a check-in code for Fast Track check-in when they arrive.

 

 

Visitor Self-Check In

Guests who do not have a scheduled appointment can use the onscreen keyboard or scan a drivers license to complete the registration process.

Guest Information
ALICE collects information including Name, Organization and Contact number for each guest.

ID Scanning
ALICE can scan guest drivers licenses to collect and verify the identity of the guest.

CUSTOM FIELDS
ALICE allows companies to define custom fields to collect information from guests as part of the check-in process. Fields such as Citizenship, Email Address, and Phone Number are a few common examples.

Visitor Badges
ALICE prints self-adhesive visitors badges for each guest.

Reports
ALICE provides on-demand reporting on guest activity data.

Fast Track Check-In

Faster check-in for Registered Visitors, Return Guests, Scheduled Guests and Groups.

Registered Visitors
Registered visitors can Fast Track check-in by simply scanning a QR code or typing in their visitor code, provided from the ALICE system.

Group Check-In
Groups who are checking in together can use a group code to have one individual check-in for the entire group.

Scheduled Guests
Guest who have been pre-scheduled can Fast Track check-in using the appointment code generated by ALICE and delivered to them via email before their visit.

Guest Photo
ALICE can collect a photo of the guest as they check-in. The guest photo is included on the visitor badge when printed.

 

 

Visitor Verification

Verify guests and visitors and alert designated employees when guests are matched against screening databases during check-in.

ID Scanning
With the ID Scanning feature, ALICE is able to scan a guest’s government ID (lrivers license). ALICE can validate the ID and use the information collected to fill in the check-in form.

Visitor Screening
With the Visitor Screening feature, ALICE can screen visitors against the US Consolidated Screening list and prevent them from completing a self-check in while alerting a designated employee that a visitor was found on the consolidated screening list.

Employee Notifications

ALICE notifies employees when visitors arrive, check in or use the employee directory to call employees.

Text/Email Notifications
When guests check in, ALICE notifies employees by either a mobile text message or email.

Live Video/Audio Call Notifications
When visitors use the Employee Directory, they can call an employee. Employees can receive a video calls on their PC or a phone call to their desk or mobile phone.

 

      

      

      

Induction Document

Induction Documents

Verify guests and visitors and alert designated employees when guests are matched against screening databases during check-in.

Documents
Induction documents can be any .PDF form that your organization may need visitors to review during the check-in process. If desired, a signature can be required.

Videos
Induction videos are useful for organization who need to present safety information or other types of video content before visitors is allowed in the building.

Acknowledgment valid till
Both induction documents and videos can be assigned a period for which the visitors acknowledgment is valid. If set, Alice will not present the induction document or video to the returning visitor again until the valid date has expired. Acknowledgment valid periods can be set for weeks, months and years.

Visitor Badges

Visitor Badges are printed for each successful visitor check-in.

Visitor Badges
When a guests completes the check in process, ALICE will print a visitor badge with adhesive backing. The visitor badge can include information such as:

  • Photo
  • Name
  • Organization
  • US Citizen status
  • Checked-in date & time
badge printer

What makes ALICE Receptionist the most comprehensive visitor management solution available?

ALICE covers the all key aspects of visitor and lobby management that companies are looking for.

 

Virtual Receptionist

  • Visitor detection 
  • Visitor greeting 
  • Employee notification 
  • Tenant directory 
  • Employee directory 
  • Video or audio calls

 

Visitor Management

  • Check-in / out 
  • Fast Track check-in / out 
  • Group check-in / out 
  • Induction documents 
  • induction videos 
  • Employee notifications 
  • Badge printing 

 

Interactive Information

  • Maps 
  • Webpages 
  • Widgets 
  • Events calendar
  • Forms 
  • Photo slideshows 
  • Videos 
Learn More about ALICE Receptionist Trial Options

Step into the future with a virtual receptionist.

Contact our sales team today: 888-914-8921

Contact our sales team today:
888-914-8921


Virtual Receptionist

Greet Visitors

ALICE Receptionist’s motion-activated system welcomes your guests with friendly, intuitive messages and easy to use touch controls.

  • Motion Detection
  • Visitor Greeting
  • Employee Notifications

Explore ALICE Greeting

Connect with Staff

Step into the future with a virtual receptionist. ALICE features advanced communications options for connecting visitors with your team, whether they are at their desk or on the road.

  • Video & audio calls with employees using:
    • ALICE Client software (shown)
    • MS Skype for Business client applications
    • Desktop video phones
    • Softphone applications
  • Text or Email notifications when visitors check-in
  • Integration with all major VoIP phone systems

Explore ALICE Features


Visitor Management

Register Visitors & Vendors

Managing your lobby has never been easier than with ALICE Receptionist. ALICE provides powerful, easy to use visitor registration and visitor induction screens.

  • Induction screens
  • Self-Check In / Check Out registration
  • Fast Track Check-in / Check Out
  • Group Check-in
  • Driver’s License Scanning
  • Visitor Screening
  • Visitor Badges
  • Employee notifications
  • Pre-schedule visitors

Explore ALICE Visitor Registration

Visitor Verification

From remote visual verification to registration, ID validation, database screening, and visitor reports, ALICE offers many options for verifying visitors during the check-in process.

  • Visual Verification
  • Visitor ID Scanning
  • Visitor Screening (US Consolidated database)
  • Capture Visitor Photos
  • Visitor Reports
  • Remote Employee interactions

Explore ALICE Security


Interactive Information

Provide Interactive Information

ALICE provides the ability for interactive information. Since the ALICE screens are touchscreens, visitors and guests can fully interact with a multitude of content. Common uses include include interactive maps, web pages and forms.

  • Web Pages
  • Maps
  • Directories
  • Calendars
  • Widgets
  • More…

Explore ALICE Features

Enterprise Ready Integrations

No other visitor management company is as connected when it comes to communication protocols.
Whether at the office or on the road, ALICE provides multiple ways to connect visitors with employees, making visitor management a breeze.

Learn About Our Integrations

  • toyoda
  • turner
  • forestcity
  • flex
  • gsf
  • sanbernadino
  • redrobin
  • pulte
  • schlumberger
  • schlumberger
  • schlumberger

more happy customers