Call Toll Free: (888) 914-8921 or at: (702) 284-7300
ALICE Receptionist
|
Basic * $299/mo
|
Premium * $399/mo
|
Enterprise * $499/mo
|
| Company Directory | |||
|---|---|---|---|
| Company Listing | |||
| Departments Listing | |||
| Employees Listing | |||
| Employee Photos | |||
| Audio Users | 50 | 150 | 300 |
| Video Users | 5 | 15 | 30 |
| Active Content – Web pages | |||
| Active Content – Widgets | |||
| Active Content – Videos | |||
| Active Content – Images | |||
| Interface – Configurable | |||
| Interface – Corporate Branding | |||
| Motion Detection – Greet visitors | |||
| Motion Detection – Call operator | |||
| Maps (static) Support | |||
| Communications | |||
|---|---|---|---|
| Two way video calls | |||
| One way video calls | |||
| Third party softphones support | |||
| Phones (Land & Mobile) calls | |||
| User presence | |||
| Cloud Communications Service | |||
| Call Forwarding | |||
| Place caller on hold | |||
| Ring Groups (10 max) | |||
| Connect multiple Directories | |||
| Skype for Business / Lync support | |||
| Integrations | |||
|---|---|---|---|
| SIP based VoIP Phone systems | |||
| Microsoft Active Directory (LDAP) | |||
| Microsoft Azure (Office 365) Active Directory | |||
| Microsoft Office 365 Skype for Business | |||
| Microsoft on-prem Skype for Business or Lync Server | |||
| Security | |||
|---|---|---|---|
| Visitor preview video | |||
| Remotely watch lobby | |||
| Usage details | |||
| Call details | |||
| Capture visitor images | |||
| **Visitor ID Scanning | |||
| **Visitor ID Verification | |||
| **Visitor Screening (database lookup) | |||
| US Consolidated Screening List | |||
** Additional fees apply for these services
| Visitor Management | |||
|---|---|---|---|
| Pre-schedule visitors | |||
| Visitor check in / out | |||
| Visitor badge printing (with photo) | |||
| Employee notification via (SMS) or (Email) | |||
| Induction documents | |||
| Induction documents expiration dates | |||
| Induction document signatures | |||
| Induction videos | |||
| Custom check-in fields | |||
| Capture visitor photo | |||
| Group check in / out | |||
| Fast Track check in / out for frequent visitors | |||
| Events | |||
|---|---|---|---|
| Office 365 calendar integration | |||
| Outlooks calendar integration | |||
| Google calendar integration | |||
| Events listing | |||
| Events details | |||
| Mapping | |||
| Multilingual | |||
|---|---|---|---|
| ALICE video languages | 1 | 4 | all |
| English – US (choose from 4 personalities) | |||
| English – Australian (Natalie) | |||
| Chinese – Mandarin (Victoria) | |||
| Dutch (Cathy) | |||
| French (Shannon) | |||
| German (Hannah) | |||
| Japanese (Yukako) | |||
| Portuguese (Carla) | |||
| Spanish – Mexican (Veronica) | |||
| Administration | |||
|---|---|---|---|
| Cloud Administration Portal | |||
| Local Administration application | |||
| Active Directory integration | |||
| Cloud content storage | |||
| Local content storage | |||
| Support | |||
|---|---|---|---|
| Software updates | |||
| Email Support | |||
| Remote Support | |||
| Live Support – Mon – Fri 7am-5pm PST | |||
Visual Verification
Employees have the ability to see and speak with visitors who are in the lobby before they go out to greet or “buzz” them in.
Visitor Image Capture
ALICE captures images of visitors, which can be reviewed and downloaded by company security personnel.
Lobby Watch
Employees have the ability to turn on the ALICE Directory
camera to remotely watch their lobby area from the convenience of their desk.
Visitor Logs
Reports include guest information, which employees were visited, when the guest arrived, and when the guest left are available.
Call Logs
Reports are available for all calls made from the ALICE kiosk.
Reports include what employee was called, at what time,
and how long the call lasted.
ID Scanning
With the ID Scanning feature, ALICE is able to scan a guest’s government ID (lrivers license). ALICE can validate the ID and use the information collected to fill in the check-in form.
Visitor Screening
With the Visitor Screening feature, ALICE can screen visitors against the US Consolidated Screening list and prevent them from completing a self-check in while alerting a designated employee that a visitor was found on the consolidated screening list.