ALICE Receptionist helps organizations address Health and Safety concerns in response to the COVID-19 Coronavirus Click to learn more
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ALICE in the Wild

View below to see how our clients are using ALICE Receptionist. For more images, checkout our Facebook page!

What does ALICE Receptionist do? Watch these great videos and find out how ALICE is going to revolutionize your front desk or lobby!

Choose the plan that works best for your business needs.

Start running your lobby more efficiently, effectively, and productively. Reach out to the team at ALICE Receptionist to learn more today.

 
Basic * $299/mo
Premium * $399/mo
Enterprise * $499/mo
Company Directory
Company Listing      
Departments Listing      
Employees Listing      
Employee Photos      
Audio Users 50  150  300 
Video Users 15  30 
Active Content – Web pages      
Active Content – Widgets      
Active Content – Videos      
Active Content – Images      
Interface – Configurable      
Interface – Corporate Branding      
Motion Detection – Greet visitors      
Motion Detection – Call operator      
Maps (static) Support      
Communications
Two way video calls      
One way video calls      
Third party softphones support      
Phones (Land & Mobile) calls      
User presence      
Cloud Communications Service      
Call Forwarding      
Place caller on hold      
Ring Groups (10 max)      
Connect multiple Directories      
Skype for Business / Lync support      
Integrations
SIP based VoIP Phone systems      
Microsoft Active Directory (LDAP)      
Microsoft Azure (Office 365) Active Directory      
Microsoft Office 365 Skype for Business      
Microsoft on-prem Skype for Business or Lync Server      
Security
Visitor preview video      
Remotely watch lobby      
Usage details      
Call details      
Capture visitor images      
**Visitor ID Scanning      
**Visitor ID Verification      
**Visitor Screening (database lookup)      
US Consolidated Screening List      

** Additional fees apply for these services

Visitor Management
Pre-schedule visitors      
Visitor check in / out      
Visitor badge printing (with photo)      
Employee notification via (SMS) or (Email)      
Induction documents      
Induction documents expiration dates      
Induction document signatures      
Induction videos      
Custom check-in fields      
Capture visitor photo      
Group check in / out      
Fast Track check in / out for frequent visitors      
Events
Office 365 calendar integration      
Outlooks calendar integration      
Google calendar integration      
Events listing      
Events details      
Mapping      
Multilingual
ALICE video languages choose  1 choose  4 all languages 
English – US (choose from 4 personalities)      
English – Australian (Natalie)      
Chinese – Mandarin (Victoria)      
Dutch (Cathy)      
French (Shannon)      
German (Hannah)      
Japanese (Yukako)      
Portuguese (Carla)      
Spanish – Mexican (Veronica)      
Administration
Cloud Administration Portal      
Local Administration application      
Active Directory integration      
Cloud content storage      
Local content storage      
Support
Software updates      
Email Support      
Remote Support      
Live Support – Mon – Fri 7am-5pm PST      
Learn More about ALICE Receptionist Trial Options

Step into the future with a virtual receptionist.


    Contact our sales team today: 888-914-8921

    Contact our sales team today:
    888-914-8921

    * price based on 1 year term. Discounted pricing is available for 2 – 5 year terms 
    ** Additional fees apply for these services
    Visitors can check-in using ALICE Receptionist as soon as they arrive. Once checked-in a visitor badge is printed and notifications are sent to employees to alert them of the visitors arrival. Key Visitor Management features include:

    Guest Scheduling   •  Self Check-in   •  Fast Track Check-in
    • Verification • Notification • Induction • Badges

    Guest Scheduling

    ALICE Receptionist offers a number of options for pre-scheduling guests and groups of guests for faster check-in when they arrive at your building.

    Scheduling a guest
    To schedule a guest, simply send a calendar invite from MS Outlook or Google Calendar and .cc the ALICE Receptionist email account. You can also upload an entire list of guests using the .csv import feature. When using the .csv import, groups can also be defined in order to enable a group check-in once the group arrives. 

    Guest Confirmation
    ALICE sends email confirmations to your guests along with a unique code they can use to pre-fill their personal information before they check-in.

    Guest List Import
    Import a bulk list of guests for check-in at a future date. You can also specify which guest belongs to a group to enable group check-in. Guests who are scheduled will receive a system generated invite email from the ALICE system which includes a check-in code for Fast Track check-in when they arrive.

     

     

    Visitor Self-Check In

    Guests who do not have a scheduled appointment can use the onscreen keyboard or scan a drivers license to complete the registration process.

    Guest Information
    ALICE collects information including Name, Organization and Contact number for each guest.

    ID Scanning
    ALICE can scan guest drivers licenses to collect and verify the identity of the guest.

    CUSTOM FIELDS
    ALICE allows companies to define custom fields to collect information from guests as part of the check-in process. Fields such as Citizenship, Email Address, and Phone Number are a few common examples.

    Visitor Badges
    ALICE prints self-adhesive visitors badges for each guest.

    Reports
    ALICE provides on-demand reporting on guest activity data.

    Fast Track Check-In

    Faster check-in for Registered Visitors, Return Guests, Scheduled Guests and Groups.

    Registered Visitors
    Registered visitors can Fast Track check-in by simply scanning a QR code or typing in their visitor code, provided from the ALICE system.

    Group Check-In
    Groups who are checking in together can use a group code to have one individual check-in for the entire group.

    Scheduled Guests
    Guest who have been pre-scheduled can Fast Track check-in using the appointment code generated by ALICE and delivered to them via email before their visit.

    Guest Photo
    ALICE can collect a photo of the guest as they check-in. The guest photo is included on the visitor badge when printed.

     

     

    Visitor Verification

    Verify guests and visitors and alert designated employees when guests are matched against screening databases during check-in.

    ID Scanning
    With the ID Scanning feature, ALICE is able to scan a guest’s government ID (lrivers license). ALICE can validate the ID and use the information collected to fill in the check-in form.

    Visitor Screening
    With the Visitor Screening feature, ALICE can screen visitors against the US Consolidated Screening list and prevent them from completing a self-check in while alerting a designated employee that a visitor was found on the consolidated screening list.

    Employee Notifications

    ALICE notifies employees when visitors arrive, check in or use the employee directory to call employees.

    Text/Email Notifications
    When guests check in, ALICE notifies employees by either a mobile text message or email.

    Live Video/Audio Call Notifications
    When visitors use the Employee Directory, they can call an employee. Employees can receive a video calls on their PC or a phone call to their desk or mobile phone.

     

          

          

          

    Induction Document

    Induction Documents

    Verify guests and visitors and alert designated employees when guests are matched against screening databases during check-in.

    Documents
    Induction documents can be any .PDF form that your organization may need visitors to review during the check-in process. If desired, a signature can be required.

    Videos
    Induction videos are useful for organization who need to present safety information or other types of video content before visitors is allowed in the building.

    Acknowledgment valid till
    Both induction documents and videos can be assigned a period for which the visitors acknowledgment is valid. If set, Alice will not present the induction document or video to the returning visitor again until the valid date has expired. Acknowledgment valid periods can be set for weeks, months and years.

    Visitor Badges

    Visitor Badges are printed for each successful visitor check-in.

    Visitor Badges
    When a guests completes the check in process, ALICE will print a visitor badge with adhesive backing. The visitor badge can include information such as:

    • Photo
    • Name
    • Organization
    • US Citizen status
    • Checked-in date & time
    badge printer
    ALICE Receptionist serves as the receptionist for your office or building entrance. Alice greets visitors, provides information and quickly connects employees with visitors using audio or video calls. The ALICE Receptionist system accomplishes this following three simple actions:

    Detect • Greet • Connect

    Visitor Detection

    With visitor motion detection technology, ALICE knows when a visitor has walked into its detection range and greets the guest with a prerecorded welcome video. 

    Adjustable
    Motion detection sensitivity that can be adjusted to detect visitors close by or across the room.

     
     

    Visitor Greeting

    Once the visitor motion detection identifies a visitor entering the area, ALICE will greet the visitor with a welcome video. ALICE offers 5 English speaking ALICE Personalities to choose from as well as 7 other ALICE personalities for Spanish, French, German, Chinese, Japanese, Dutch and Portuguese.

    ALICE video personalities
    Choose from 5 English speaking and 7 non-English ALICE personalities.

    Customize
    Customers can also choose to record their own personalized video personality.

    Connect Employees with Visitors

    ALICE Receptionist calls company employees and connects them with the visitor at the ALICE Receptionist kiosk in the building lobby. Calls between employees and visitors can be both audio and video calls.

    Reach employees anywhere
    Employees can be reached on any number of communication devices, including: desk phones, mobile phones, soft-phones, and Skype for Business clients.

    Employee Notification
    The employee is presented with a live video stream of the lobby and visitor and can simply click on the answer button to be connected with the visitor in a 2-way video call.