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Public Emergency Communications Kiosk

Elevate Community Safety & Accessibility

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Provide 24/7 Services

Emergency communication kiosks connect citizens to dispatch quickly and efficiently, offering essential services during off hours or in unstaffed lobbies.

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See how ALICE serves your community using one touch 911 calls.

Enhance Safety with One-Touch Dispatch Calls

Provide quick support to your community with one-touch 911 calls, ensuring safety and accessibility even in unstaffed or dark lobbies.

Ensure Accessibility with ADA Access & TTY Support

Provide equitable access for all by using ADA-accessible kiosk hardware and TTY support, ensuring your services are inclusive and accommodating.

“We are able to safely respond to visitors at the door and can even speak to them over the screen to help direct them on where they need to go. The video prompt on the ALICE screen helps direct the visitor to best assist them. This has allowed us to keep staff out of the open lobby and improve security for our office.”

- ​​Erin S., Government Administration, Business Operations Manager

Extend Services to Remote Communities

Optimize your resources by enabling video calls to remote specialized staff, ensuring efficient service delivery across all jurisdiction offices.

Utilize Taxpayer Funds Responsibly

ALICE Receptionist kiosks deliver noticeable and impactful services, reducing wait times and increasing access to essential community resources.

97%

Love Using ALICE

21

States Have ALICE

97%

Plan to Renew

97%

Find ALICE Effective

A Proven & Reliable Investment

Over a Decade of Experience
A Dedicated & Reliable Partner
Proactively Serves Your Community
Exceptional & Proven Value
Reliable Hardware for Public Use
Over a Decade of Experience

Over a Decade of Experience

ALICE Receptionist is renowned for delivering top-tier kiosk solutions. We are committed to consistently improving our products and services to address the unique challenges of emergency communications and police station environments.

A Dedicated & Reliable Partner

A Dedicated & Reliable Partner

We are devoted to creating safer communities by providing accessible and efficient services. Our commitment to excellence is reflected in the 100% customer satisfaction rating received by the ALICE Receptionist team for being effective, knowledgeable, friendly, and caring.

Proactively Serves Your Community

Proactively Serves Your Community

ALICE Receptionist’s AI avatar welcomes citizens and efficiently connects them to emergency and non-emergency services, ensuring prompt and effective assistance.

Exceptional & Proven Value

Exceptional & Proven Value

Our system offers a clear value proposition with demonstrated ROI and comprehensive long-term plans, ensuring alignment with approved budgets and expectations.

Reliable Hardware for Public Use

Reliable Hardware for Public Use

ALICE Receptionist collaborates with enterprise-grade hardware providers to deliver durable and dependable kiosks for your needs.

Features

How ALICE Serves Your Community

Direct 911 Calls to Dispatcher

Enable citizens to connect with emergency services swiftly and efficiently, ensuring their safety when it matters most.

ADA Compliance & TTY Support

Guarantee that individuals with disabilities can access your services with ease, fostering inclusivity and equal opportunities.

Department & Services Directory

Directly connect your community to on-site or off-site services, ensuring efficient resource allocation and improved accessibility.

Video Calls

Foster trust through face-to-face connections.

Door Access

Grant access to secured locations from anywhere, ensuring convenience and maintaining security standards.

Multilingual Services

Serve your community in their language.

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Book a Demo

Experience a Demo Tailored to Your Community's Needs

Discover how ALICE Receptionist improves safety and accessibility in your community with a personalized demo designed to address your unique requirements.

Frequently Asked Questions

How can ALICE Receptionist meet our judication's specific needs?

ALICE Receptionist meets the specific needs of your station and community:

  • Customizable Avatar – Personalize your AI Avatar’s messaging and language to align with your mission and provide clear instructions on your services.
  • Customized Services – Curate services for each location to meet its unique requirements.
  • Flexible Hardware – Choose from desktop, wall-mounted, or floor-standing kiosk options to fit your lobby’s layout seamlessly.

How does an emergency communications kiosk serve my community?

A visitor management system offers various benefits for libraries: 

  • 24/7 Operations – Always available, even in unstaffed police stations.
  • Accessibility – ADA-compliant kiosks, 911 TTY, and multi-language support ensure services are available for your whole community.
  • Extended Services Reach: Better serve remote communities with video calls to off-site offices and team members. This makes your services more efficient and accessible.
  • Reduce Costs While Enhancing Services: Connect offices and resources to enhance productivity and reduce staffing costs. Maximize your taxpayer resources.
  • Security and safety: Protect your staff with remote communications to your community, including door access control features.

Do you offer ongoing customer support for your emergency communications kiosk?

ALICE Receptionist provides comprehensive support for your kiosk:

  • Complimentary Onboarding and Training – Learn how to configure and start using your ALICE kiosk easily.
  • Ongoing Customer Support – Your software subscription includes customer support via phone, email, and chat, ensuring you always have help when needed.

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