July 1, 2025
Redefining the Office Front Desk Experience
In today’s fast-paced, technology-driven world, businesses constantly look for ways […]
Visitor Management System for Government
A consistent, secure, and compliant visitor management solution for your building
2025 GOVIES GOVERNMENT SECURITY AWARD WINNER IN THE CATEGORY OF VISITOR MANAGEMENT
ALICE Receptionist wins the 2025 GOVIES Award for the Visitor Management category of SECURITY TODAYS Government Security Awards.
Meet Your Virtual Receptionist
When visitors enter your government building, let a proactive, positive, and professional virtual receptionist welcome them.
See how ALICE greets, registers, and interacts with visitors.
All Levels of Government Trust ALICE With Their Visitor Management
Visitor Management Systems for Government or Public Sector Buildings
Municipal Buildings
Federal District Buildings
Police Departments
City Hall & Administrative Buildings
Court Houses
Chamber of Commerce Buildings
Enhance Your Building’s Safety & Security
With kiosks placed in strategic locations, your employees can provide face-to-face assistance to citizens at the ALICE Kiosks from the safety of their desks. Plus, you can keep your sensitive information protected and ensure your environment is secure by conducting comprehensive visitor screening at check-in, including checks against the US Consolidated watch list, customizable private watch lists, and health screenings.
Give Citizens Access to Interactive Information
An ALICE Receptionist kiosk in a government building serves as an interactive digital assistant, providing citizens with easy access to essential information and services. Citizens can quickly locate department directories through a user-friendly touchscreen interface, learn about office hours, and receive step-by-step directions to specific offices or service counters. The kiosk can also guide users on how and where to pay bills, apply for permits, or access public records. With multilingual support and accessibility features, ALICE Receptionist ensures that all citizens, regardless of language, can navigate government services efficiently and independently.
“25 ALICE kiosks were deployed to 10 county court buildings in a phased approach over an 18-month period. In the first 12 months, these kiosks recorded over 94,000 juror check-ins, resulting in an 80% reduction in check-ins requiring a courthouse employee.”
Reduce Your Staffing & Resource Cost
With an interactive lobby kiosk, you can automate traditional roles such as receptionists and security personnel, allowing these positions to be streamlined or eliminated. You’ll experience substantial savings on staffing budgets and ensure your government office’s fiscal responsibilities are met.
Interactive Building Maps Help Citizens Navigate Public Buildings
ALICE Receptionist software can significantly enhance the visitor experience in public buildings by providing interactive building maps through its digital interface. When citizens arrive at a facility such as a city hall, courthouse, or municipal office, they can interact with the ALICE kiosk to quickly locate departments, offices, or services. Our software can display dynamic, touch-enabled maps that allow users to search for destinations, view floor layouts, and receive step-by-step directions. This reduces the need for physical signage or staff assistance, streamlining navigation and improving accessibility for all visitors, including those with disabilities or language barriers.
12+
Years servicing government entities and the public sector
97%
of customers plan to renew
97%
find ALICE saves time and enables productivity
21
States and growing
All The Visitor & Lobby Management
Support You Need
Front Desk
ALICE Front Desk uses motion detection to detect when visitors arrive, welcomes them with your organization’s custom greeting, and connects visitors with the right employee via audio or video call.
Visitor Management
ALICE’s Visitor Management system facilitates the visitor sign-in process, conducts any necessary screening and ID verification, prints visitor badges, and sends instant notifications to alert employees of a visitor’s arrival.
Features
Essential Features for Secure & Compliant Visitor Management
Guest Scheduling
Streamline your guest management process by scheduling visits, confirming attendance, and ensuring a smooth check-in process.
Self Check-In
Allow visitors to self-register using an onscreen keyboard or scanning a driver’s license.
Health Screening
Implement health and safety protocols with automated temperature checks, face mask verification, and health questionnaires.
Fast Track Check-In
Enable swift visitor check-in processes for registered, returning, and scheduled visitors through Fast Track features like QR code scanning and appointment code usage.
Security Screening
Verify guests and alert designated employees when guests are matched against screening databases during check-in.
Employee Notifications
Notify employees of visitor arrival and check-in, or use the employee directory to call employees.
Induction Documents
Automate compliance documentation processes during check-in.
Badges
Print badges for guests with all relevant visitor information once they have successfully checked in.
Case Study
County Judicial Courts Improve Citizen Experience and Reduces Staffing Interactions by Installing Juror Self-Check-In and Self-Service Interactive Public Information Kiosk
Differentiators
Why ALICE Receptionist for Your Government Visitor Management System?
A Proven Track Record in Visitor Management
Established in 2010, ALICE Receptionist has built a solid reputation for providing public sector and government visitor management systems. We’re continuously evolving our products and services to meet public sector and government organizations’ resource, security, and compliance needs.
A Predictable & Reliable Partner
ALICE Receptionist understands the importance of structured and deliberate procurement processes in government agencies and public-sector organizations. As a dependable visitor management solutions provider, we build robust relationships within the government and public sector markets.
Successful Methodical Deployment
ALICE Receptionist is committed to excellence in visitor management systems delivery and deployment. Our systems are fully operational upon delivery and installation, and each subscription includes comprehensive support and fulfillment. We’re committed to transparent, frequent customer communication to streamline deployment and reduce confusion, delays, and errors.
Offering a Multi-Year Customer & Vendor Plan
ALICE Receptionist recognizes that government and public sector buyers usually don’t have research and development or test-and-learn budgets. Our visitor management software aligns with approved budgets and vendor expectations, offering a clear value proposition for customers in the government or public sector seeking proven ROI and long-term rollout plans.
Blog
Visitor Management Insights To Support Your Business
June 23, 2025
Choosing a Visitor Management Solution for Public and Government Buildings
Download the FREE Report to learn about selecting the right […]
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June 18, 2025
ALICE Receptionist adds support for Fanvil High-end Video Door Phone and Intercoms
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Book a Discovery Call
Experience the Future of Visitor Management for Government & Public Sector Organizations
Discover how our tailored government and public sector visitor management system can optimize efficiency, enhance security, and ensure compliance for your organization.
Select a date to schedule your personalized demo.
Frequently Asked Questions
When considering visitor management hardware for your government or public sector buildings, it’s essential to prioritize security, compliance, and user-friendliness. Look for hardware that offers robust features such as secure check-in processes, identity verification, and integration with internal or government databases for background checks.
At ALICE Receptionist, we offer visitor management hardware that meets all the needs of government agencies and public sector organizations, including:
- The stunning and eye-catching Lincoln floor-standing kiosks
- The sleek Clark wall-mounted systems
- The flexible Lander desktop systems
All models include high-grade touch monitors for 24/7 operation and high-volume traffic.
ALICE Receptionist is a secure, state-of-the-art visitor management system for hundreds of government agencies, providing:
- Information desk replacement services
- Two-way video and audio calls between visitors using the ALICE kiosk and employees
- Visitor document signing, inductions, check-in forms, and surveys
- Visitor ID screening and badging
- Visitor health and safety screenings
- And more!
Visitor management systems offer many benefits for government and public-sector organizations, including:
- Providing the flexibility of visitor management processes with configurable software
- Providing an effective, consistent, reliable, and predictable lobby experience, with always-on technology that greets every visitor with no days off disrupting the visitor experience
- Giving visitors an interactive and high-tech experience and information, such as interactive building maps and departmental information
- Offering content and visitor instructions in multiple languages
- Notifying employees when visitors check-in
- Notifying office staff of deliveries, such as FedEx, UPS, food deliveries, or packages that require signatures
- Registering and validating all visits to the building or office
- Providing visitor data and reports for analytics
