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PROFESSIONAL SERVICES VISITOR MANAGEMENT

Build client trust and empower your professionals with a fully automated visitor management solution.

A Professional Front Desk Experience Every Time

Impress clients with a proactive greeting from your AI Receptionist. Quickly connect them to a professional using two-way video calls for face-to-face interactions. Self-service check-ins, screenings, and information services automate everyday visitor needs.

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See how ALICE greets, registers, and interacts with guests..

Build Meaningful Client Relationships

ALICE’s AI Receptionist proactively greets your clients when they enter your building, helping establish a positive first impression with your professionals.

Identify Opportunities for Growth

Gain insights into customer trends with direct client feedback, integrated surveys, and custom data fields.

“There are two big reasons why I am satisfied with ALICE. First, WinTech itself is a great team. They care and they want things to be done right and they want the customer to be happy. The second reason is the flow when you are actually using ALICE. It’s very easy. You don’t have to stand there and try and figure out what you’re supposed to do. It’s very user-friendly and makes us look great.”

- Hobie Sheeder, Vice President Real Estate and Workplace Services, TiVO

Empower Your Professionals

Focus your professionals on their clients’ goals. ALICE’s fully automated lobby system provides comprehensive coverage of your lobby needs, reducing distractions.

Manage Risks and Keep Your Team Informed

Ensure a secure workplace with consistent check-in, screenings, and ID verification processes. Notify your team of visitor activity and security events.

12+

years serving professional service organizations

100+

professional services offices

97%

of our customers “love” using ALICE

97%

find ALICE saves time and enables productivity

All The Visitor & Lobby Management Support You Need

Front Desk

ALICE uses motion detection to detect when visitors arrive, welcoming them with your organization’s custom greeting and connecting them with the right employee via audio or video call.

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Visitor Management

ALICE streamlines check-ins, screenings, and induction processes, informing your team of onsite visitors and security events through notifications and reports.

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Information Services

ALICE saves time by quickly solving visitor needs, informing guests of your services, and guiding visitors with maps.

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Features

Essential Features for Consistent & Professional Visitor Management

Self Check-In

Streamline the visitor check-in process with self-registration, appointments, and pre-check-in options.

Security Screening

Run instant background checks, verify guest IDs, and alert designated employees when visitors are matched against private and government databases.

Guest Scheduling

Streamline your guest management process by scheduling visits, confirming attendance, and ensuring smooth check-ins.

Induction Documents

Verify guests and visitors against visitor screening databases during check-in and alert designated employees.

Fast Track Check-In

Enable swift check-in processes for registered, returning, and scheduled guests through Fast Track features like pre-check-in, QR code scanning, and appointments.

Employee Notifications

Ensure employees get instant notifications when visitors arrive or when security events occur.

Health Screening

Implement health and safety protocols with automated temperature checks, face mask verification, and health questionnaires.

Badges

Print visitor badges to identify guests quickly.

Case Study

TiVo streamlines visitor induction into their Discovery Rooms with ALICE Receptionist visitor registration system

Differentiators

Why ALICE Receptionist for Your Office?

Proactive Greetings with Motion Detection

Unlike other visitor management systems, ALICE Receptionist proactively greets and addresses visitors with clear instructions.

Making Visitor Management Cost-Effective

ALICE Receptionist’s features are built to provide the most value for your lobby with a full suite of cost-effective services to maintain an effective visitor experience. Our system offers a clear value proposition for customers seeking proven ROI and long-term implementation plans.

Over a Decade in Visitor Management

ALICE Receptionist has established a reputation for delivering exceptional visitor management solutions for professional service organizations. According to InfoTech, 97% of our customers plan to renew their subscriptions, reflecting our commitment to continuously evolving our products and services to meet the unique needs of this sector.

A Dedicated & Reliable Partner

We recognize the importance of creating a professional and welcoming atmosphere. Our commitment lies in developing visitor management systems that ensure a professional and engaging experience for all. According to InfoTech, 100% of our customers believe we provide effective and knowledgeable service, reinforcing our dedication to delivering exceptional solutions.

Find ALICE Receptionist Interactive Lobby Kiosks on the Thomasnet Network

The Thomas Network at Thomasnet.com is the industry’s largest product sourcing and supplier selection platform, with information on over 500,000 North American suppliers and more than 6 million products.

Blog

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Experience the Future of Visitor Management

Discover how our tailored visitor management solution can improve the client experience and reduce costs for your office.

Frequently Asked Questions

What are the benefits of visitor management and front desk systems?

Integrated visitor management systems offer numerous benefits:

  • Builds Client Trust: Creates a welcoming atmosphere by proactively greeting visitors with your messaging.
  • Efficient Operations: Frees your professionals to focus on other tasks by streamlining the check-in and check-out process for visitors, reducing wait times, and improving overall operational efficiency.
  • Identify Opportunities: Find areas for growth by collecting reliable visitor data that can provide insights into clients and what opportunities are available.
  • Security and Safety: Ensures the well-being of both visitors and staff by controlling visitor access.

Can your visitor management system be configured to meet the specific needs of our office?

We can configure your kiosk to accommodate your needs while reflecting your culture and branding. Using customizable greetings, instructions, and language, you can align your professional services visitor management system with your messaging.

Do you offer ongoing customer support for your visitor management system?

Yes, as part of your ALICE Receptionist visitor management system, you will receive a complimentary training session on how to use the ALICE Configuration Application and the ALICE Admin Portal. You will also have access to annual customer support, which includes phone, email, and chat.

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