Virtual Front Desk Receptionist for Modern Offices

Q: How long does it take to fully implement your virtual front desk receptionist in our office?

The timeline for implementing a virtual front desk system varies based on the hardware purchased, with most implementations taking 6 to 8 weeks. We collaborate closely with you to ensure a seamless and efficient deployment while minimizing disruptions to your daily operations.

Q: How does a virtual front desk system work?

A virtual front desk system automates visitor services in your lobby. When a visitor arrives, motion detection triggers an AI avatar to greet them on a kiosk or large-screen display. The visitor uses the touchscreen to find the employee they are visiting, then initiates a live video or audio call directly from the kiosk. The employee is notified on their computer or mobile device and can communicate with the visitor remotely or grant them access. The system handles greetings, call routing, and visitor logging without requiring a receptionist at the front desk.

An always-on virtual receptionist that greets visitors, connects them to staff, and manages your lobby automatically.

ALICE’s virtual front desk gives your lobby an always-on receptionist that greets visitors, connects them to staff via video call automatically.

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Contact Our Sales Team

CHAMPION WINNER IN THE CATEGORY OF
VISITOR MANAGEMENT SOFTWARE

ALICE Receptionist has been named a Champion for three consecutive years in InfoTech’s Software Reviews Industry Data Quadrant Report for Visitor Management software.

View the Report

Meet Your Virtual Front Desk Receptionist

When visitors enter your lobby, ALICE’s virtual front desk receptionist proactively welcomes them using motion detection, with no button press required. Connect visitors to the right employee instantly via video call, all without a human receptionist at the desk.

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See how ALICE greets, registers, and interacts with visitors.

The Companies That Trust ALICE Receptionist With Their Virtual Front Desk

Create an Exceptional Visitor Experience With ALICE

Experience a modern, cost-effective alternative to traditional reception desks with ALICE’s platform, integrating with floor-standing kiosks and large screens to deliver a consistent, branded lobby experience across every location.

Reduce Staffing Costs Without Compromising Service

Eliminate the challenges of recruiting and retaining lobby staff. ALICE offers a consistent, interactive solution at a fraction of the cost of hiring a receptionist.

Pricing starts at a fraction of the cost of a full-time receptionist — see ALICE pricing.

Boost Safety and Access Control in Your Building

Safeguard your operations with a virtual front desk system that ensures only authorized individuals enter. Advanced monitoring and access features help maintain compliance and security.

Virtual front desk visitor experience icon

Create a Seamless and Professional Guest Experience

Custom motion-activated greetings from your system set a polished and inviting tone as soon as visitors arrive.

Virtual front desk staff efficiency icon

Increase Your Team’s Efficiency

By automating visitor greetings, ALICE Receptionist frees up staff previously assigned to these tasks so they can increase productivity and focus on other important responsibilities.

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Enterprise-Ready Integrations for Seamless Front Desk Management

Virtual Front Desk Features for Complete Lobby Management

Proactive Visitor Greeting

Using motion detection, AI avatars can directly greet visitors as they enter the lobby.

Company, Department, & Employee Directory

Using the ALICE touchscreen, visitors can quickly find the employee they are there to visit.

Live Video & Audio Calls

Employees can see and communicate with visitors in the lobby in real-time from their work desks or remote workspace.

Multilingual Support

Greet your guests in the language they are most comfortable with.

View all ALICE Front Desk Features

See All Included Features

Building Directory Features

AI avatars

Motion-activated video greeting

Company, department, and employee directories

Interactive information display

— Building maps

— Websites

— Web forms

— Images and image slideshow

— Videos

— Widgets

— Embedded 3rd party applications

Customized branding

Customized greeting video

Configurable interface

Support for multiple languages

Communication Features

Calling between guests and employees

Ring groups

Support for calling Microsoft Teams

Unlimited

Microsoft Teams video users

ALICE Cloud Communications Service

• Audio users

Unlimited

• ALICE Client video users

On-prem PBX support (Cisco, Avaya, etc.)

Security Features

Remote visitor video verification

Reporting

** Door access integration

** Features that require additional licenses, hardware, or fees. Please contact ALICE Receptionist Sales for pricing on these add-ons.

“I would highly recommend the ALICE system because we were able to accomplish what we wanted to do and it works perfectly. We’re a highly technical facility and reception is one of the tasks that we’ve automated. It’s been great to have been able to do this.”

– Mike Van Meerten, IT Director, Meissner Filtration Products, Inc.

The Leading Virtual Front Desk System for Your Industry

Government & Public Sector

Manufacturing

Healthcare

Museums

Libraries

Professional Services

Enterprise

Real Estate

Our Virtual Front Desk Receptionist Set-Up Process

Step 1:

Get In Touch With Our Team

When you’re ready to transform your front desk system, contact our team to discuss your needs and goals. We will recommend the best virtual lobby receptionist services for your business, and answer any questions to set you up for success.
Step 2:

Receive A Free Quote

We believe in transparency—before committing to anything, you deserve to know the costs and benefits. That’s why we provide a completely free, no-obligation quote for our services.

Every office has unique needs, which is why we tailor each front desk package to fit yours. This ensures you only pay for the services that matter while maximizing every opportunity.
Step 3:

Setup & Implementation

Once you’ve signed your agreement, we jump right into action! We’ll put together your virtual front desk technology package and ship it to your office. We ship every piece of equipment out as quickly as possible so you can get your new virtual receptionist software up and running quickly. When the technology arrives, our team will contact you to help you get everything organized and set up!

At this stage, we also assign a dedicated support agent, at no additional charge, who will remotely guide you through the set-up process and answer any questions you may have as you get everything working correctly. This resource will also provide product training and assist with troubleshooting, ensuring you have the support you need for success.
Step 4:

Visitor Management System Launch

Now that we’ve set up your technology and it’s ready to go, it is time to get to work!

Once your virtual front desk system is live, our support team is available to answer any questions and ensure that things are operating smoothly. Your support team is equipped with expert tips, best practices, and insights gathered from years of customer experience, providing you with a valuable resource for ongoing guidance and assistance.

Case Study

Jitasa Improves Efficiency with a User-Friendly and Dynamic Way to Manage Their Lobby

Read Case Study

Why Trust ALICE Receptionist With Your Virtual Front Desk?

Diverse Designs

ALICE is one of the few virtual front desk providers delivering enterprise-grade kiosks with professional, high-visibility designs. Available in 32, 43, and 55-inch screens, our kiosks offer flexible configurations, including wall-mounted, desktop, and floor-standing models, to seamlessly integrate into any office space.

Virtual front desk ADA accessibility icon

Advanced Accessibility Features

Our ADA-compliant kiosks are designed to enhance the visitor experience. AI avatars can verbally greet guests, and with closed captioning, we support visitors with hearing impairments.

Virtual front desk motion detection icon

Unique Motion Detection Capabilities

We are the only virtual front desk system with motion detection functionality. Unlike other digital reception systems, which require the visitor to begin the initial interaction, ALICE automatically greets visitors and provides clear instructions as soon as they enter the camera’s view.

Enhanced Communication Abilities

ALICE Receptionist offers seamless communication through video and audio, providing a personalized experience for lobby visitors. With multi-language support, we ensure effective communication with diverse audiences, enhancing every guest interaction.

Award-Winning Visitor Management Solutions

ALICE Receptionist has been recognized in independent studies, industry publications and customer satisfaction rankings. Click on the award icon below to learn more about these specific awards.

Blog

Virtual Front Desk Insights To Support Your Business

July 29, 2026

ALICE Receptionist Wins SourceForge Top Performer Award

ALICE Receptionist wins the Summer 2026 Top Performer award from […]

July 23, 2026

ALICE Receptionist Is Now a 3-Time SoftwareReviews Champion

ALICE Receptionist is a 3-time Champion in the SoftwareReviews Visitor […]

June 30, 2026

Visitor Check-In Kiosk: How It Works, What It Costs, and Whether It Is Right for Your Facility

A visitor check-in kiosk is a touchscreen system placed at […]

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Get Your Personalized Front Desk Receptionist

Discover how our virtual front desk solutions can streamline operations, improve efficiency, and enhance your business’s visitor experience.

Select a date to schedule your personalized demo.

Frequently Asked Questions

Can your virtual front desk system be used across multiple locations?

Yes, ALICE is designed to connect multiple locations. The system ensures a consistent and professional guest experience while maintaining uniform processes, messaging, and security standards throughout your organization.

Is your virtual front desk system customizable to reflect our company branding and messaging?

Yes, ALICE is customizable to reflect your company’s branding and messaging. You can incorporate your logo, colors, custom greetings, and tailored content to ensure a consistent and professional representation of your brand.

Can ALICE integrate with our existing office technology?

Yes, our digital reception systems can integrate with various communications, security, and access control systems, including Azure, Microsoft Teams, Cisco, Slack, and more.

How long does it take to fully implement your virtual front desk receptionist in our office?

The implementation timeline varies based on the hardware purchased, with most implementations taking 6 to 8 weeks. We collaborate closely with you to ensure a seamless and efficient deployment while minimizing disruptions to your daily operations.

How does a virtual front desk system work?

When a visitor arrives, motion detection triggers an AI avatar to greet them on a kiosk or large-screen display. The visitor uses the touchscreen to find the employee they are visiting, then initiates a live video or audio call directly from the kiosk. The employee is notified on their computer or mobile device and can communicate with the visitor remotely or grant them access. The system handles greetings, call routing, and visitor logging without requiring a receptionist at the front desk.

What are the benefits of a virtual front desk system?

A virtual front desk system offers numerous benefits for modern facilities. It streamlines the visitor greeting process, routing visitors to their host. Visitor management system integrations enhance visitor screening, ensuring only authorized guests gain access, improving security.

By handling phone calls and providing automated visitor notifications, the system keeps communication seamless and reduces the workload for your front desk staff, allowing them to focus on more critical tasks.

ALICE Receptionist Corporate Headquarters:
Las Vegas, Nevada, USA.

(702) 284-7377