February 2, 2026
How Patient Services Teams Can Improve the Patient Check-In Process During Peak Hours
Peak arrival times are a reality for clinics and outpatient […]
Healthcare Visitor Management System
Create a consistent, welcoming patient experience with a healthcare visitor management system.
Meet Your Healthcare Office’s New Receptionist
Greet patients immediately, capture the correct check-in details, and automatically notify staff so your team can focus on delivering care rather than manual lobby tasks.
See how ALICE greets, checks in, and informs patients.
The Healthcare Organizations That Trust ALICE for Check-In and Front Desk Automation
Provide a Proactive & Friendly Greeting
A welcoming, consistent greeting helps patients feel supported from the moment they arrive. ALICE delivers clear instructions, reduces confusion in the lobby, and reflects your standard of care while maintaining a calm, respectful, and professional experience.
Reduce Lobby Bottlenecks and Front Desk Workload
Automate routine arrivals, providing check-in, wayfinding prompts, and staff notifications so your front desk can prioritize patients who need human help. Use video calls when appropriate to connect visitors with remote staff or centralized support teams.
“Fantastic device, reliable, always cheerful, and a delight to use. Efficiently helps visitors with reaching the person they come to see.”
– Mike V., Director of IT Operations
Deliver a Consistent Check-In Experience
Standardize check-in steps, directories, and notifications for every patient and across every clinic so they know what to do, and staff know what to expect. Centralize oversight and reduce training burden when you add locations or staff.
Use Check-in Records to Improve Operations and Experience
Spot peak arrival times, common visitor types, and check-in friction points. Use quick feedback prompts to improve the arrival experience and make smarter staffing and process decisions without the guesswork.
12+
Years servicing health organizations
21
States and counting
97%
of customers find that ALICE saves time and improves productivity
92%
of customers are likely to recommend ALICE
All The Visitor & Lobby Management
Support You Need
Front Desk
ALICE Front Desk uses motion detection to detect when visitors arrive, welcomes them with your organization’s custom greeting, and connects visitors with the right employee via audio or video call.
Visitor Management
ALICE’s Visitor Management system facilitates the visitor sign-in process, conducts any necessary screening and ID verification, prints visitor badges, and sends instant notifications to alert employees of a visitor’s arrival.
Features
Tools That Reduce Front Desk Workload and Improve the Patient Experience
Proactive Visitor Greeting
Greet patients immediately with an AI Receptionist customized with your messaging.
Self Check-In
Let patients check in quickly using a touchscreen. Collect only the information you need.
Patient Dashboard
See real-time check-ins and arrival status so staff can coordinate handoffs and keep patient flow moving.
Health Screening
Support optional health and safety protocols with configurable questionnaires.
Staff Notifications
Automatically notify staff when patients arrive so handoffs happen quickly and lobbies keep moving.
Check-in Records
Access arrival and check-in reports across one or multiple locations to improve staffing and operations.
Industry Success Story
See how healthcare offices create a calm, consistent patient check-in experience
Differentiators
Why ALICE for Healthcare Check-In and Front Desk Automation
Proactive Greeting that Builds Trust
As soon as someone arrives, ALICE delivers a calm, welcoming greeting and clear next steps—so patients know where to go and what to do without added front desk friction. By reducing uncertainty at arrival, you keep the lobby organized, lower perceived wait times, and reinforce the professional, supportive experience patients expect in healthcare.
Automation that Reduces Front Desk Burden
ALICE automates repeatable arrival steps, including self-check-in, routing prompts, and staff notifications, so your team can focus on patients who need personal support. During peak arrival windows or when staffing is tight, ALICE helps you maintain steady patient flow, reduce bottlenecks, and deliver consistent service without adding administrative burden.
Consistent Patient Experiences
Standardize the arrival experience across every clinic and office, so patients get the same clear instructions and your teams follow the same process, regardless of location or volume. ALICE makes it easy to centrally manage workflows, messaging, and directories while still supporting location-specific needs, reducing training time and keeping operations aligned as you grow.
Flexible & Scalable Solutions
Deploy ALICE in the way that fits your facility—whether that’s smaller clinic lobbies, shared reception areas, or higher-traffic entrances. With flexible hardware options and a clean, professional setup, you can scale across locations, adjust as your needs change, and keep the check-in experience simple, visible, and easy for every patient to use.
Find ALICE Receptionist Interactive Lobby Kiosks on the Thomasnet Network
The Thomas Network at Thomasnet.com is the industry’s largest product sourcing and supplier selection platform, with information on over 500,000 North American suppliers and more than 6 million products.
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Book a Discovery Call
Reduce Front Desk Workload Without Compromising Care or Service
See how ALICE helps healthcare teams automate routine check-ins, reduce front desk strain, and deliver a consistent, welcoming arrival experience without adding complexity.
Select a date to schedule your personalized demo.
Frequently Asked Questions
Clinics, outpatient centers, multi-site practices, and administrative offices use ALICE to reduce front desk workload, create consistent check-in experiences, and support positive patient experiences, especially during busy or understaffed periods.
ALICE automates routine arrival tasks, including check-in, information capture, staff notifications, badge printing, and wayfinding prompts. By handling these repeatable steps, ALICE allows front desk staff to focus on patients and visitors who need personal assistance without sacrificing service quality.
Yes. ALICE is configurable by location, allowing you to tailor check-in flows. You can adjust prompts, data collection, notifications, and policies to match each facility’s needs while maintaining centralized oversight.
Yes. ALICE is designed for healthcare organizations with multiple locations. You can standardize check-in experiences across clinics while centrally managing directories, workflows, and reports, making it easier to scale, train staff, and maintain consistency as your organization grows.
ALICE provides a proactive, friendly greeting and clear instructions as soon as someone arrives. This reduces confusion, wait times, and uncertainty, helping patients feel supported while keeping lobbies organized and calm.
Yes. ALICE can guide visitors in multiple languages, helping healthcare organizations better serve diverse patient populations and reduce communication barriers at the point of arrival.
Implementation is straightforward and guided by the ALICE team. We work with you to configure workflows and messaging, then support deployment and training so your staff can adopt the system quickly with minimal disruption.
