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Administrative staff can use the ALICE Portal’s Membership feature to easily add or remove employees from the Directory without deleting their data.
A one touch call button can be configured to dial a group of employees to help make sure visitors
can reach a staff member. Whoever answers will then be connected to the visitor.
If a visitor can complete a task without needing to speak to a team member, you can display instructions on the ALICE system in a video, image or custom message format. Such as: