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What Are These Manufacturers Saying about their ALICE Experience?
73% of Manufacturing Executives Interviewed Stated That Experienced At Least One of These Issues:
The Thomas Network at Thomasnet.com is industry's largest Product Sourcing and Supplier Selection platform, with information on over 500,000 North American suppliers and more than 6 million products.
These information-packed videos were specifically created for Manufacturing Executives (Operations, Facility, Information Technology). These videos will answer:
An appealing, functional, and easy-to-use interactive check-in kiosk is necessary to maintain that image. Our interactive lobby kiosk solution will offer your manufacturing company a personal and immediate solution to managing the visitor flow in your offices and satellite locations.
Current ALICE Receptionist customers state that ALICE Receptionist’s kiosk, wall-mounted, and desktop systems…
Our interactive lobby kiosk solution will offer your manufacturing company a personal and immediate solution to managing the visitor flow in your offices. Our solution will reduce costs while enhancing your services rather than compromising them.
In 2021 a State of Manufacturing Report surveyed 230 senior manufacturing decision-makers.
The main goal for manufacturing companies is to eliminate the risks they experienced during the pandemic.
As remote working becomes the new norm, manufacturing arrangements have been impacted. 81% of executives say remote work has positively affected their attitude towards flexible manufacturing arrangements. Alongside this trend is the shift towards digital materials, with 95% agreeing that digital transformation in manufacturing is essential to their company’s future success.
When investing in your ALICE Receptionist Software Subscriptions (Basic / Premier / Enterprise) your manufacturing company will also get:
According to Statista, leading tech giant Netflix generated over 2.34 million U.S. dollars of revenue per employee in 2019? Pretty impressive, right?
The ALICE Receptionist Investment will help your manufacturing company increase your revenue per employee benchmark by replacing the lobby receptionist with a better technology alternative.
Many manufacturers have already moved away from the dedicated lobby receptionist, and because of previous health scares, this trend is likely to accelerate. Modern visitor management systems (interactive kiosks) can fill the void by providing a great visitor experience, notifying hosts and employees when they have visitors, and collecting valuable data about visitor patterns.
Since the early 2000s, many manufacturers questioned the necessity of having a dedicated person sitting at a desk in your manufacturing company’s lobby. In some manufacturing lobbies, the reception area went empty; in others, an employee from another function wound up in a dual role. Today (2023), many manufacturers have to plan for lower staffing levels at any point in time or visitors who do not want any unnecessary human-to-human interactions.
The lobby reception is a moving target. Receptionist is multi-tasking and not helping visitors.
Reception expectations have changed drastically over the years. Dedicated receptionists used to be the norm in most offices. Some organizations have few visitors, some have many, but nearly every organization has a number of tasks that need to be done and can’t afford to have someone sitting idly in between greeting and assisting guests.
The facts are that many manufacturers are having a hard time finding and retaining a reliable lobby receptionist to Hire?
Is your manufacturing company struggling to find a lobby customer facing receptionist? You’re not alone. Around the country and the world, many manufacturing companies are struggling to find qualified lobby customer facing receptionists who are ready, willing, and able to do the work necessary. Why is this happening, and what can you do to meet your manufacturing company’s lobby’s needs?
From the 2020 health crises and delays in the supply chain to record high inflation and worldwide civil unrest, we’re wading through unprecedented times. As a response to all of the pressure applied by the virus, inflation and slowed economy, the entire way we work has changed. But so has the way that we view work. As a result, many people have decided to either:
We will likely never work together in the same manner that we did before 2020. However, we can lean into technology to support our vacancies whenever possible. This is definitely true when it comes to your lobby receptionist needs.
If your lobby is open to the public (visitors, vendors, delivery drivers, investors or sales executives), you need a lobby receptionist who can welcome visitors into your office while also controlling the flow of incoming and outgoing traffic. But no one said it had to be a human receptionist.
ALICE Receptionist is The Manufacturing Company’s Alternative
While it’s true that technology and humans can work together, it’s also true that you can use technology to help your company out when you can’t find a good enough human to fill your receptionist job vacancy. Virtual receptionist tools can step into the role of front desk clerk and handle a wide range of responsibilities such as:
Imagine greeting your visitors with a branded, premium, state of the art kiosk / wall mount / desktop system set up in your front lobby. This state-of-the-art system can handle all of the above and then some.
Since the pandemic hit, companies in the manufacturing industry have faced severe challenges. New risks and major disruptions created numerous challenges as many manufacturing companies are trying to recover their lost revenue and streamline their supply chain.
During Q1 2020, manufacturing companies closed facilities and restructured their employees’ work environment in ways that would permanently impact their business. The phrase “hybrid work” was introduced, and employees’ work models changed, blending in-office, remote, and on-the-go workers. The lobby receptionist was one of the most challenging positions in this new environment.
Every month throughout 2022 and 2023, over 50 manufacturing companies assigned operational executives and facility managers to begin researching online for alternatives to live receptionists in their corporate lobbies. A considerable uptick has been seen in online search phrases such as Virtual Receptionist, Lobby Management, Visitor Management Systems, and Lobby Kiosks.
Our CEO (Click To See Mike’s LinkedIn Profile) has selected the best hardware partners in the world of kiosk design. In the world of kiosk design, “Experience Matters”.
Our Kiosk Hardware Partner:
Successful Team Leader. A team of Successful executives led by a great team leader.
Our kiosk partner has registered more than 100 million interactions each year.
The hardware we are proposing for our manufacturing customers is trusted by many of America’s Greatest Companies and industries. They include America’s airports (clear kiosks), Kaiser Permanente, AMC Movie Theatres, Dell Computers, The Empire State Building, Nike, Universal Studios, IBM, Subway Foods, and the San Diego Zoo.
Very few of our industry competitors recommend or promote the highest quality industry hardware (kiosks, wall mounts, and desktop systems) that ALICE Receptionist uses. These kiosks are better because of their intelligent custom designs.
You won’t hear from other industry competitors; bigger is better. The commercial-grade kiosks (the 32-, 43- and 55-inch monitors get 30% greater reviews than smaller iPad desktops or thin and sleek iPads with a stand.
One of a manufacturing company’s most crucial components is security. Even though there are many ways to raise protection, executing and implementing an efficient lobby system is a great place to start. Because of this, facility managers and IT executives should prioritize selecting a system that can monitor the lobby continuously around the clock, 365 days a year, with a one-way camera. manufacturing companies must consider security carefully when choosing the best visitor management solution option. Ask your provider where all the data is stored before making a choice. A visitor solution must include more layers of safety due to the rush of guests coming. Company executives now need more access to real-time data more than ever.
What Facility and Security Executives Need to Know:
This is extremely important information, and the facts are that as visitor management technology solution (phone systems, access control and the lobby kiosk) becomes more integrated, your company and your employees will become better protected and safer. Prioritizing safety in making your interactive kiosk solution selection is highly advised.
Remember this technology will represent your company in a customer facing way. It needs to make a great first impression. It also needs to be not intimidating and user friendly. This type of technology is not inexpensive. Select the best solution that will make the best impression for your guests, investors, delivery drivers and you’re your newest employees.
These are pedestal-style kiosks. You can have a (21.5, 32,43 and 55 inch) Interactive Digital Signage Displays (IDS). These are professional-grade with large format displays in a slim, integrated package. They were designed for the manufacturing commercial markets. They are sure to grab the attention of your lobby visitors!
ALICE Receptionist interactive lobby solution. ALICE Receptionist was started 12 years ago. Our first software version was 3.0. Today (2023), we just released version 5.5. This version released included a mobile application. It’s amazing!
None of our competitors have our industry experience or our depth of feature functionality. We built our software one version at a time. This methodical business approach has made ALICE Receptionist the number one visitor management vendor for the government and manufacturing industries.
ALICE Receptionist Is the Market Leader!
Our modern technology is 3-5 years ahead of any of our competitors. This is the primary reason we are prospecting many new markets.
We are often asked what makes the ALICE Receptionist a unique lobby management solution.
Lastly, our solution makes an amazing first impression!
Reason 1: ALICE Receptionist software communicates with your lobby visitors using all three learning styles. The facts are that the general population (your lobby visitors), the distribution of the three learning styles is: 65% visual, 30% auditory and 5% kinesthetic. Our AI avatar is visual and auditory, our competitors’ check-in process is not!
Reason 2: Integrates with Secure Access Control:
Reason 3: No other visitor management system is as connected regarding communication protocols. These communication protocols include Cisco, Microsoft Teams, SLACK, SIEMENS, Mitel, Avaya, 30X and others.
Reason 4: Our solution has three separate modules:
Try these interactive demos to see the ALICE Receptionist experience first-hand: https://www.alicereceptionist.com/demomenu/
Reason 5: Our AI Avatars Communicate With Your Lobby Visitors in 9-Languages:
Reason 6: Your Company Can Create a Custom Company Greeting:
Reason 7: Your company can create a branded company video that constantly loops when no visitor is in front of ALICE. This video will be a great way to increase brand awareness with your lobby visitors. This company commercial video will make a memorable impression on your lobby visitors. It is a way of distinguishing your company self from the competitors and can clarify what your company is offers which make your company the best vendor.
Mike Yoder (CEO) is the leader of d/b/a ALICE Receptionist (WinTech LLC). Corporate Headquarters is located in Las Vegas, Nevada. The business was started 12 years ago. ALICE Receptionist has grown into the market leader in the visitor management industry. Watch this video where Mike is interviewed at Realcomm. This is the premier industry event focused on automated business solutions and state-of-the-art enterprise technologies for the commercial and corporate real estate industry.
LinkedIn URL: https://www.linkedin.com/in/mikeyoder/