Stay Informed and Increase Accessibility with ALICE 5.7

Learn about the new ways ALICE Receptionist, with the latest 5.7 release, can keep your team informed, increase accessibility, and represent your organization.

Stay Informed with Check Out Notifications

Keeping your team informed of visitor activity helps them focus on the work contributing to your organization’s goals. In addition to check-in and security notifications, new check-out notifications inform hosts of check-out activity through email, text, or the ALICE mobile application. 

Expand Accessibility Using New Language Options

Providing accessible, consistent, high-quality services ensures a consistent visitor experience for all guests. In addition to key languages such as Spanish and French, new Amharic, Korean, and Vietnamese language support for the ALICE interface and AI Receptionist further expands these benefits.

A New Face to Represent Your Organization

Your visitors’ first interaction with a team member should represent your organization’s culture to maximize trust in your organization. Vivienne is now available in addition to our existing six ALICE avatars.

Emergency TTY Support for Accessibility When It Matters Most

Accessibility matters beyond your visitors’ daily needs. Emergency Text Telephone (TTY) communications support connects deaf and hard-of-hearing visitors directly with 911 operators. 

Enhance Security with Microsoft Single Sign-On (SSO)

Reducing the number of log-ins and user accounts helps enhance security and simplify user management. The ALICE Cloud Portal now supports Microsoft Single Sign-On (SSO) authentication, which lets your team members log in using their Microsoft account.

For the full details of the 5.7 release, please review the release notes on the ALICE Receptionist Portal.