ALICE Receptionist helps organizations address Health and Safety concerns in response to the COVID-19 Coronavirus Click to learn more
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What does ALICE Receptionist do? Watch these great videos and find out how ALICE is going to revolutionize your front desk or lobby!

 
Basic * $299/mo
Premium * $399/mo
Enterprise * $499/mo
Company Directory
Company Listing      
Departments Listing      
Employees Listing      
Employee Photos      
Audio Users 50  150  300 
Video Users 15  30 
Active Content – Web pages      
Active Content – Widgets      
Active Content – Videos      
Active Content – Images      
Interface – Configurable      
Interface – Corporate Branding      
Motion Detection – Greet visitors      
Motion Detection – Call operator      
Maps (static) Support      
Communications
Two way video calls      
One way video calls      
Third party softphones support      
Phones (Land & Mobile) calls      
User presence      
Cloud Communications Service      
Call Forwarding      
Place caller on hold      
Ring Groups (10 max)      
Connect multiple Directories      
Skype for Business / Lync support      
Integrations
SIP based VoIP Phone systems      
Microsoft Active Directory (LDAP)      
Microsoft Azure (Office 365) Active Directory      
Microsoft Office 365 Skype for Business      
Microsoft on-prem Skype for Business or Lync Server      
Security
Visitor preview video      
Remotely watch lobby      
Usage details      
Call details      
Capture visitor images      
**Visitor ID Scanning      
**Visitor ID Verification      
**Visitor Screening (database lookup)      
US Consolidated Screening List      

** Additional fees apply for these services

Visitor Management
Pre-schedule visitors      
Visitor check in / out      
Visitor badge printing (with photo)      
Employee notification via (SMS) or (Email)      
Induction documents      
Induction documents expiration dates      
Induction document signatures      
Induction videos      
Custom check-in fields      
Capture visitor photo      
Group check in / out      
Fast Track check in / out for frequent visitors      
Events
Office 365 calendar integration      
Outlooks calendar integration      
Google calendar integration      
Events listing      
Events details      
Mapping      
Multilingual
ALICE video languages choose  1 choose  4 all languages 
English – US (choose from 4 personalities)      
English – Australian (Natalie)      
Chinese – Mandarin (Victoria)      
Dutch (Cathy)      
French (Shannon)      
German (Hannah)      
Japanese (Yukako)      
Portuguese (Carla)      
Spanish – Mexican (Veronica)      
Administration
Cloud Administration Portal      
Local Administration application      
Active Directory integration      
Cloud content storage      
Local content storage      
Support
Software updates      
Email Support      
Remote Support      
Live Support – Mon – Fri 7am-5pm PST      

 

* price based on 1 year term. Discounted pricing is available for 2 – 5 year terms 
** Additional fees apply for these services

Provide Information, Directions and More

ALICE provides the ability for interactive information. Since the ALICE screens are touchscreens, visitors and guests can fully interact with a multitude of content.

Features include:

  • Maps
  • Calendars / Events
  • Company directories
  • Employee directories
  • Department directories
  • Websites
  • Web pages
  • Custom HTML pages / forms
  • Local weather
  • Local transportation information
  • Videos
  • Images
  • Photo slide shows
  • Welcome messages
  • And much more…
 

Instant Notification

ALICE notifies employees when visitors arrive, check in or use the employee directory to call employees.

Text/Email Notifications
When guests check in, ALICE notifies employees by either a mobile text message or email.

Live Video/Audio Call Notifications
When visitors use the Employee Directory, they can call an employee. Employees can receive a video calls on their PC or a phone call to their desk or mobile phone.

 
 

Integrated

Communications can be provided by the ALICE Cloud service or ALICE can use your existing on premise communications server.

ALICE Cloud
ALICE comes with its own hosted cloud communication service which is included at every ALICE subscription level at NO additional cost.

On-premise VoIP
If your company has a SIP based Voice over IP phone (VoIP) system such as Cisco, Avaya or Microsoft Lync / Skype for Business, ALICE can easily route all calls through your existing communications system.

Visitors can check-in using ALICE Receptionist as soon as they arrive. Once checked-in a visitor badge is printed and notifications are sent to employees to alert them of the visitors arrival. Key Visitor Management features include:

Guest Scheduling   •  Self Check-in   •  Fast Track Check-in
• Verification • Notification • Induction • Badges

Guest Scheduling

ALICE Receptionist offers a number of options for pre-scheduling guests and groups of guests for faster check-in when they arrive at your building.

Scheduling a guest
To schedule a guest, simply send a calendar invite from MS Outlook or Google Calendar and .cc the ALICE Receptionist email account. You can also upload an entire list of guests using the .csv import feature. When using the .csv import, groups can also be defined in order to enable a group check-in once the group arrives. 

Guest Confirmation
ALICE sends email confirmations to your guests along with a unique code they can use to pre-fill their personal information before they check-in.

Guest List Import
Import a bulk list of guests for check-in at a future date. You can also specify which guest belongs to a group to enable group check-in. Guests who are scheduled will receive a system generated invite email from the ALICE system which includes a check-in code for Fast Track check-in when they arrive.

 

 

Visitor Self-Check In

Guests who do not have a scheduled appointment can use the onscreen keyboard or scan a drivers license to complete the registration process.

Guest Information
ALICE collects information including Name, Organization and Contact number for each guest.

ID Scanning
ALICE can scan guest drivers licenses to collect and verify the identity of the guest.

CUSTOM FIELDS
ALICE allows companies to define custom fields to collect information from guests as part of the check-in process. Fields such as Citizenship, Email Address, and Phone Number are a few common examples.

Visitor Badges
ALICE prints self-adhesive visitors badges for each guest.

Reports
ALICE provides on-demand reporting on guest activity data.

Fast Track Check-In

Faster check-in for Registered Visitors, Return Guests, Scheduled Guests and Groups.

Registered Visitors
Registered visitors can Fast Track check-in by simply scanning a QR code or typing in their visitor code, provided from the ALICE system.

Group Check-In
Groups who are checking in together can use a group code to have one individual check-in for the entire group.

Scheduled Guests
Guest who have been pre-scheduled can Fast Track check-in using the appointment code generated by ALICE and delivered to them via email before their visit.

Guest Photo
ALICE can collect a photo of the guest as they check-in. The guest photo is included on the visitor badge when printed.

 

 

Visitor Verification

Verify guests and visitors and alert designated employees when guests are matched against screening databases during check-in.

ID Scanning
With the ID Scanning feature, ALICE is able to scan a guest’s government ID (lrivers license). ALICE can validate the ID and use the information collected to fill in the check-in form.

Visitor Screening
With the Visitor Screening feature, ALICE can screen visitors against the US Consolidated Screening list and prevent them from completing a self-check in while alerting a designated employee that a visitor was found on the consolidated screening list.

Employee Notifications

ALICE notifies employees when visitors arrive, check in or use the employee directory to call employees.

Text/Email Notifications
When guests check in, ALICE notifies employees by either a mobile text message or email.

Live Video/Audio Call Notifications
When visitors use the Employee Directory, they can call an employee. Employees can receive a video calls on their PC or a phone call to their desk or mobile phone.

 

      

      

      

Induction Document

Induction Documents

Verify guests and visitors and alert designated employees when guests are matched against screening databases during check-in.

Documents
Induction documents can be any .PDF form that your organization may need visitors to review during the check-in process. If desired, a signature can be required.

Videos
Induction videos are useful for organization who need to present safety information or other types of video content before visitors is allowed in the building.

Acknowledgment valid till
Both induction documents and videos can be assigned a period for which the visitors acknowledgment is valid. If set, Alice will not present the induction document or video to the returning visitor again until the valid date has expired. Acknowledgment valid periods can be set for weeks, months and years.

Visitor Badges

Visitor Badges are printed for each successful visitor check-in.

Visitor Badges
When a guests completes the check in process, ALICE will print a visitor badge with adhesive backing. The visitor badge can include information such as:

  • Photo
  • Name
  • Organization
  • US Citizen status
  • Checked-in date & time
badge printer

What makes ALICE Receptionist the most comprehensive visitor management solution available?

ALICE covers the all key aspects of visitor and lobby management that companies are looking for.

 

Virtual Receptionist

  • Visitor detection 
  • Visitor greeting 
  • Employee notification 
  • Tenant directory 
  • Employee directory 
  • Video or audio calls

 

Visitor Management

  • Check-in / out 
  • Fast Track check-in / out 
  • Group check-in / out 
  • Induction documents 
  • induction videos 
  • Employee notifications 
  • Badge printing 

 

Interactive Information

  • Maps 
  • Webpages 
  • Widgets 
  • Events calendar
  • Forms 
  • Photo slideshows 
  • Videos 
Learn More about ALICE Receptionist Trial Options

Step into the future with a virtual receptionist.

Contact our sales team today: 888-914-8921

Contact our sales team today:
888-914-8921