Learn why ALICE Receptionist is the leading Visitor Management Lobby Vendor for Manufacturing Companies in the World! Click to learn more

Virtual Receptionist

ALICE Receptionist serves as the virtual receptionist for your office or building entrance. Alice greets visitors, provides information and quickly connects employees with visitors using audio or video calls. The ALICE Receptionist system accomplishes this following three simple actions:

Detect • Greet • Connect

Visitor Detection

With visitor motion detection technology, ALICE Virtual Receptionist knows when a visitor has walked into its detection range and greets the guest with a prerecorded welcome video. 

Motion detection sensitivity can be adjusted to detect visitors close by or across the room.


Visitor Greeting

Once the visitor motion detection identifies a visitor entering the area, ALICE will greet the visitor with a welcome video. ALICE offers English-speaking ALICE Personalities as well as 8 other language options including Spanish, French, German, Chinese, Japanese, Dutch, Portuguese, and Arabic.

ALICE video personalities
Choose from two AI Receptionist avatars.*

Customers can have a custom greeting created for their organization, ** or choose to record their own personalized video personality.

*Some language options use pre-recorded individuals.

** Additional fees apply for ALICE-made custom videos. No fees apply for customers who implement their own receptionist videos on the system.

Connect Employees with Visitors

ALICE Receptionist calls company employees and connects them with the visitor at the ALICE Receptionist kiosk in the building lobby. Calls between employees and visitors can be both audio and video calls.

Reach employees anywhere
Employees can be reached on any number of communication devices, including desk phones, mobile phones, soft-phones, and audio calls to Teams and clients.

Employee Notification
When using the ALICE video client, the employee is presented with a live video stream of the lobby and visitor and can simply click on the answer button to be connected with the visitor in a 2-way video call.


Make Your Visitor Management Much More Efficient with ALICE Receptionist

Are you a business looking to cut costs while still providing an efficient, friendly visitor experience? If so, ALICE Receptionist may be the perfect solution for you. This virtual assistant eliminates the need for physical receptionists, which can be costly to employ and manage. With ALICE Receptionist, visitors enter their information into an interactive virtual kiosk that is connected to a visitor management system. Once all the necessary information is entered, ALICE quickly connects the visitor with their desired contact by making a call through the virtual kiosk.

ALICE Receptionist can even assist any visitors who need a little extra guidance. With its interactive information services, it’s practically like having a personal helpful guide on hand 24/7. ALICE can even be programmed to direct guests right where they want to be, whether it’s to other departments or to other floors in the building.

ALICE Receptionist is a great way for businesses to significantly improve their office security and maximize efficiency. No more waiting around at the physical desk, signing guest books or leaving messages behind; with our virtual receptionist visitors get connected promptly and securely. Your visitors will no doubt appreciate that convenient and pleasant experience.

Unlock the power of our virtual receptionist kiosk today and never worry about staffing your front desk ever again. Benefit from our helpful staff and support and an easy onboarding process so you can have a virtual receptionist service working for your business in no time, giving you more time to focus on other important aspects of your business.

Save Time, Money, and Resources with ALICE

ALICE Virtual Receptionist can help your business save time, money, and resources while providing an efficient experience for your visitors. ALICE Receptionist is the virtual assistant solution of choice for businesses looking to improve their visitor management process. It’s easy-to-use virtual kiosk can capture essential visitor information and provides a 2-way audio/video link between employees and visitors.

With ALICE, large corporations and even a small business can save time, money, and resources while still providing an exceptional experience for their guests.  Our virtual receptionist kiosk manages your visitors during business hours, after hours, and around the clock.


Is ALICE Receptionist a virtual receptionist service?

No. ALICE Receptionist is a virtual receptionist solution. It allows businesses to greet and manage visitors easily, quickly, and securely. With its interactive capabilities, an ALICE receptionist kiosk can perform many of the same tasks that a staffed front desk would.

However, ALICE should not be confused with virtual receptionist services or answering services. It is not a call answering service for business calls, so it does make phone calls or answer incoming calls. It does not do data entry or schedule appointments nor can it be used to take a message.

It is, however, the perfect all-in-one visitor management system that will help streamline your business.

Are virtual receptionists secure?

Yes, virtual receptionists are actually more secure than physical reception desks. ALICE virtual receptionist software has been designed with security in mind, providing two-way audio/video links and additional data protection measures. With a digital approach to the front desk, visitor information remains safe and secure.

Is ALICE Virtual Receptionist more expensive than hiring a receptionist?

With ALICE virtual receptionist, you can actually save on the costs associated with hiring a physical receptionist such as wages and benefits. Not to mention that its additional security features provide businesses peace of mind by ensuring all visitors are properly identified and tracked, thus reducing the risks of fraud or theft. Ultimately, choosing a secure yet cost-effective solution like ALICE is the ideal way for companies to ensure their visitors are welcomed in a safe manner while saving money at the same time.

What makes ALICE virtual receptionist different from other virtual receptionists?

ALICE is the next-generation virtual receptionist providing hassle-free visitor management for large and small businesses. Say goodbye to manual check in processes and welcome an automated solution that offers a professional way to interact with visitors, coupled with premium security features guaranteeing client data protection. With ALICE’s powerful kiosk system, interactive services & two-way audio/video links, you will never have to worry about manning your front desk again.

If your business is considering hiring a good virtual receptionist service, ALICE is the better choice.

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