Are you looking to renovate your business lobby’s current design to try and make it more practical? Are you tired of walking into the same layout that you’ve had for years? Perhaps you’ve just moved into the new space? If so, then you need to learn all you can about the essential features every business lobby needs.
Doing so can increase your business lobby’s practicality, functionality, and aesthetic. It will create a place that your clients and staff members want to hang out in.
See below for an in-depth guide listing some of the most essential features you can find in every great business lobby.
1. ALICE Receptionist
Imagine the horror of finding out that prospects have been walking through your business lobby without receiving any attention from your staff. They walk in, then walk right back out because no one is anywhere to be found. That’s a business owner’s worst nightmare.
Thankfully, a virtual receptionist can offer a solution. It will ensure that every client that walks into your doors gets connected to the exact employee they need.
There’s still one thing to consider: not just any virtual receptionist will do. You need to find one that caters to your business model and gets your client the help they need. That’s why you need to invest in the ALICE receptionist.
ALICE receptionist is the most comprehensive visitor management solution on the market. It offers three key aspects: virtual receptionist, visitor management, and interactive information, to ensure your clients stay informed and connected with your business.
The virtual receptionist features include must-have factors such as:
This will give you a higher ROI than if you hired an actual receptionist. Not to mention that employees typically cost 1.4 times their salary, which isn’t practical for a small business.
2. The Perfect Paint Color
One of the most important aspects of business lobby design is choosing the perfect paint color for your walls. If you’re able to capture that, it can send the perfect first impression of your brand.
Many expert corporate designers recommend using color psychology in the color you pick for your lobby’s wall color. This is the idea that all individual colors have their own unique emotions and feelings that they convey to those that set their eyes on them.
For example, the color red sends out feelings of youthfulness and excitement, why the color green sends out feelings of peace and growth. Choosing the right color (and shade) to paint your walls can send good vibes and get your prospects/clients feeling a certain way heading into business meetings, one on one, and so forth.
Of course, these colors should also be on point with your brand. If you can’t decide on a color, then you can’t go wrong with painting your walls a neutral color (white, gray, or black) and letting your lobby’s furnishings do all the talking. Neutral colors can create a perfect blend for a lobby that ties in different materials such as metal signage, wooden furniture, and so forth.
3. Lounging Space
You want your clients to feel comfortable from the moment they step into your lobby. If your business model typically requires employees to go from meeting to meeting, you’ll want to offer your clients a comfy place to sit as they wait.
Using a technique known as “zoning”, you can dedicate a specific portion of your lobby as space for your guests to kick back and wait for your staff member to tend to them.
Many companies provide the cliché magazines on the coffee table but—in this day in age—your clients will likely pull out their phones and scroll. You can separate your brand by providing a coffee station for your waiting guests. It will help them pass the time, plus justify the wait and fill them with energy for your meeting.
4. Efficient Lighting
Just like the color you use in your business lobby, the lighting can help you set the tone for your brand.
First, you should consider making the switch to LED bulbs, if you haven’t already. They’re much more efficient and will help you save money on your energy bill from month to month.
Next, make sure to invest time in finding the right lighting fixtures. For example, if you want your lobby to have a luxurious or regal feel, consider installing a chandelier to hang as the centerpiece of the room. Just make sure every inch of your lobby has lighting covering it.
5. Surveillance System
Safety is always a top priority in your business lobby features. Statistics show that homes and businesses without a security system in place have a 300-percent higher chance of being broken into.
Surveillance systems offer more than just security perks for your business. They can help prevent employee theft, keep you aware of when a customer walks in, and help keep your employees more accountable.
If you’re going to go this route, be sure to have a surveillance security company come in and assess your layout. They’ll be able to identify the areas to place cameras and install a system that fits your budget.
Improve Your Business Lobby With These Tips
Now that you have seen several key features that you need to include in your upgraded business lobby, be sure to use that information to your advantage.
For more inquiries, please be sure to reach out via our contact us page and we will be happy to assist you further.
First impressions matter when you’re dealing with clients, customers, and even potential employees. Many people will have their first interaction with your business or organization in your front office lobby. You’re going to want to make sure that your first impression counts!
If you really want to manage your front office like a modern professional, you need to consider getting a virtual receptionist.
In its most basic form, a virtual receptionist can do most of your typical front office tasks. However, instead of doing things in-person, these tasks can be automated, handled by someone working remotely or a combination of both.
A virtual receptionist helps visitors get in contact with their host, schedule appointments, and provide basic information like operating hours, office maps or events.. Some businesses use virtual receptionists alongside their usual front office staff. Others may choose to rely on their virtual receptionist programs altogether, and some try a combination of both.
Imagine having something that could act as a virtual receptionist, a keeper of company knowledge, and a visitor management program. If you’re having trouble picturing that, let us tell you what an actual virtual receptionist could do to help around the office.
Provide Customized Greetings
A friendly hello can be enough to welcome visitors, but if you want to make an excellent first impression, you’re going to want to go the extra mile.
What if you have a group of visitors that primarily speak French? Does an employee or manager want to greet a client that will be visiting the office when they’re away on vacation?
Imagine traveling far for a business trip and being greeted in your native language or getting a kind welcome message from the CEO. That extra bit of personalization makes all the difference, and the right program can give everyone who visits that experience.
ALICE allows you to record an array of customized greetings, and its visual detection abilities ensure that people get greeted as soon as they walk in.
Added Health Safety
As we all return to the office, people will have their concerns about personal health and safety. You may space desks far apart, have ample hand sanitizer, and encourage people to wear masks, but you might also be thinking about what else you could do.
ALICE can give you, your employees, and visitors the peace of mind you need. Our temperature checking feature can screen people for potential fevers as soon as they enter your office. ALICE can even scan people’s faces to make sure they’re wearing a mask.
On top of that, you can choose to display any health and safety policies so visitors can see them before they meet with their host. That, coupled with temperature checking and face-scanning features, make this a truly comprehensive system for people interested in protecting their staff and visitors.
When you operate out of a physical location, it is a priority to keep your employees and visitors safe.
ALICE is part front office worker and part security guard. The system can efficiently check-in visitors, help with processing groups, perform driver’s license checks and issue visitor badges.
You’ll have a running log of everyone that steps foot into the office, along with crucial identifying information.
Useful Display Screens
There’s bound to be some downtime while visitors are waiting to connect with the people they’ve come to see. Instead of making them resort to looking at their phones, why not give them some important information to improve their visit?
ALICE can show guests a map of your building so they’ll know where they can get a snack or use the bathroom. They can access the company directory if they’re trying to get in touch with someone fast, or view a company calendars to see scheduled events. Show off your latest case study and product redesign by letting them interact with your website.
A virtual receptionist system can vastly improve your front office displays. Instead of looking at a static screen, visitors can use your virtual receptionist to interact with the content they find helpful.
Some people reading this may wonder what advantages a virtual receptionist has when they already have a laptop or iPad that they use for front office work.
These solutions may be helpful, but they can also be limiting for people that don’t know how to interact with the tech. They can also easily be overlooked by people that are in a hurry.
One of the best benefits of ALICE is how noticeable and unmistakable it is. Each device is highly visible and easy to interact with. There won’t be any question over whether or not people should interact with kiosks or equipment. And motion-based greetings draw users to the system.
When you’re looking for a virtual receptionist, don’t just settle for something that can do the bare minimum. Find a program that can re-invent your approach to lobby management and give you the tools you need to improve your front desk experience.