Provide 24/7 kiosk access to emergency services for police and fire station lobbies
The ALICE Public Safety Kiosk delivers secure, 24/7 lobby kiosk access to emergency and non-emergency services in police and fire station lobbies, even when your front desk is unstaffed.
ALICE acts as a virtual front desk where citizens can reach 911 dispatch or connect with remote officers at any time through the lobby kiosk—directing callers to the right departments or specialists without requiring staff on site.
Watch how the ALICE Public Safety Kiosk connects citizens to 911 dispatch.
Citizens connect to emergency dispatch with one tap, ensuring an immediate response even when the station is closed.
Visitors speak directly with remote officers or specialized staff for non-emergency support.
Citizens can access records and reports through your online portal.
Inform citizens about department services and community programs.
Display maps, directions, and office hours for nearby city or regional facilities.
Serve a broad range of citizens by providing services in their preferred language.
The ALICE Public Safety Kiosk delivers secure, 24/7 access to emergency and non-emergency services. Satellite or rural stations can expand their services and hours using remote communications to contact off-site staff.
ALICE Receptionist includes accessibility features that support every visitor. Our ADA-accessible kiosks accommodate wheelchair users, and citizens who are deaf or hard of hearing can connect with live ASL video interpreters or use TTY-enabled emergency calls. ALICE also displays captioned videos for instructions and service information. Multilingual translation features help citizens find the services they need in their preferred language.
ALICE Receptionist offers hardware options that fit every type of station, including large eye-catching kiosks, low-profile wall mounts, and easy-to-install desk-mounted systems. Our kiosks use durable, enterprise-grade hardware designed to withstand public safety environments.
ALICE Receptionist won the 2025 GOVIES Award for improving government security, accessibility, and citizen experience. The award highlights ALICE’s success in helping governments modernize their facilities.
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A public safety kiosk is a self-service kiosk placed in police or fire station lobbies. Citizens use the kiosk to contact 911 dispatch, speak with remote officers, access records, and find public safety information when the front desk is unstaffed.
Citizens approach the kiosk and select what they need from an on-screen menu, such as calling 911, contacting a remote officer, or requesting records. The ALICE Public Safety Kiosk’s digital assistant guides visitors to the services they need so your department maintains 24/7 service without staffing the front desk.
Yes. ALICE offers ADA-accessible kiosk hardware for wheelchair users and supports visitors who are deaf or hard of hearing through live ASL video interpreters, TTY-enabled emergency calls, and captioned video content.
Yes. ALICE Public Safety Kiosks include multilingual translation features so citizens can navigate services, request help, and access public safety information in their preferred language.
Most ALICE Public Safety Kiosks are installed and configured in weeks, not months. Our team works with your IT and facilities staff to help ensure a smooth and seamless installation of our kiosk hardware.
