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Visitor Management for Real Estate
A professional, cost-effective visitor management system for your real estate office
Create a Professional Front Desk Experience for Your Office
ALICE Receptionist is a virtual front desk and visitor management platform serving real estate offices. Impress clients with a proactive greeting from your AI Receptionist and connect them to the right professional via two-way video calls.
See how ALICE greets, registers, and interacts with visitors.
Foster Strong Client Connections
ALICE’s virtual receptionist for real estate warmly welcomes your guests as they arrive in your building, ensuring a great first impression while setting a professional, friendly tone.
Whether a client is visiting for the first time or returning for a follow-up, ALICE delivers a consistent, polished experience that reflects well on your office and your agents.
Reduce Staffing Costs
ALICE provides round-the-clock visitor management for real estate offices, helping you avoid the ongoing costs of hiring, training, and paying for staff. By automating visitor management tasks, you can reduce expenses while ensuring smooth and efficient operations.
Enable Your Team to Thrive
Keep your professionals focused on closing deals with ALICE’s fully automated real estate visitor management system, handling all lobby tasks and minimizing distractions for seamless operation.
When a client arrives, your agents are notified instantly and can respond via video call from anywhere in the office, so no one has to break away from what they’re doing to manage the front desk.
12+
years serving real estate offices
21
States and counting
97%
of our customers “love” using ALICE
97%
find ALICE saves time and enables productivity
Based on internal data and independent surveys from InfoTech Research Group
All the Visitor & Lobby Management
Support You Need
Front Desk
ALICE Front Desk uses motion detection to detect when visitors arrive, welcomes them with your organization’s custom greeting, and connects visitors with the right employee via audio or video call.
Visitor Management
ALICE’s Visitor Management system facilitates the visitor sign-in process, conducts any necessary screening and ID verification, prints visitor badges, and sends instant notifications to alert employees of a visitor’s arrival.
Features
Features for Professional Visitor Management
Visitor Greeting
Your Virtual Front Desk uses motion detection to proactively greet visitors the moment they arrive. The branded AI avatar delivers a customized greeting that reflects your office culture.
Visitor Check-In
ALICE’s Visitor Management System guides clients through a streamlined check-in workflow, capturing visit details and notifying the appropriate staff member the moment a guest arrives.
Visitor Preview
Give your team full visibility into lobby activity with discreet video monitoring before accepting a call. ALICE Virtual Front Desk lets staff verify who is at the front desk before engaging, adding a layer of security without disrupting the visitor experience.
Two-Way Audio and Video Calls
ALICE connects visitors to the right agent or department through live two-way audio and video calls. Built-in employee and department directories ensure every visitor reaches the right person quickly, without tying your team to the front desk.
Employee Notifications
Staff are notified instantly when a visitor arrives or when a security event occurs, allowing agents to respond via video call or in person from anywhere in the office without disrupting their workflow.
Visitor Logs
Maintain a complete record of every visitor who enters your office. ALICE automatically logs visit details, giving your team an accurate, searchable history for security, compliance, and front desk management purposes.
What Real Customers Are Saying
Overall Capterra rating: 4.5 out of 5 stars across 39 verified reviews.
Travis J.
Industry: Real Estate
Role: Vice President
“[ALICE] allows us to utilize all our personnel more efficiently by not having someone constantly in the lobby. The system pages whomever a visitor is there to see, and then each employee can retrieve their visitor accordingly. It also prevents unwanted guests from wandering into the halls of our office space as was the case before. The security aspects are great when combined with a secure locked door between your office space and the ALICE location.”
Michele H.
Industry: Real Estate
Role: Vice-President
“The ability to customize ALICE for our specific needs to transform our lobby into a self-contained, welcoming and safe place to interact with our staff throughout the building without having a person in this area.”
Philip A.
Industry: Real Estate
Role: SVP, HR & Training
“Easy to use and provides a positive first impression of the company without the need to hire and train the right person. Also, since it doesn’t need breaks, vacations, or sick time, it is always there to [greet] your guests.”
Marby T.
Industry: Real Estate
Role: Marketing Manager
“We have thoroughly enjoyed the ease of use for clients, staff, and administrators.”
Differentiators
Why ALICE Receptionist for Your Real Estate Office?
Visitor Management Experts
ALICE Receptionist holds a 4.5-star rating on Capterra based on verified user reviews, reflecting consistent satisfaction across real estate and other commercial deployments.
A Dedicated & Reliable Partner
ALICE customers have access to a responsive support team for onboarding, training, and ongoing questions. InfoTech reports that ALICE customers gave a 100% score to ALICE’s client services, as well as technical and product specialists.
Proactive Greetings with Motion Detection
Unlike passive tablet-based systems that wait for visitors to act, ALICE uses motion detection to initiate greetings automatically. The branded AI avatar delivers clear instructions and connects visitors to the right person, with no staff presence required at the front desk.
Cost-Effective Visitor Management Solutions
ALICE Receptionist is designed to reduce front desk costs compared to hiring a full-time receptionist. Real estate offices use ALICE to improve operational efficiency and deliver a consistently professional client experience, without the overhead of dedicated lobby staff.
Find ALICE Receptionist Interactive Lobby Kiosks on the Thomasnet Network
The Thomas Network at Thomasnet.com is the industry’s largest product sourcing and supplier selection platform, with information on over 500,000 North American suppliers and more than 6 million products.
Blog
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April 21, 2026
How to Secure Your Building Lobby: A Guide for Facility Managers and Security Teams
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Book a Discovery Call
Experience the Future of Visitor Management
Discover how our tailored visitor management solutions for real estate can improve client experience and reduce costs for your office.
Select a date to schedule your personalized demo.
Frequently Asked Questions
ALICE Receptionist is a virtual front desk platform that uses a branded AI avatar and motion detection to greet visitors automatically when they enter your lobby. It connects clients to agents or staff via two-way audio and video calls, manages employee and department directories, and operates without requiring a staffed front desk. Real estate offices use ALICE to deliver a professional first impression while reducing reception overhead.
ALICE provides continuous visitor management coverage at a significantly lower cost than a full-time front desk employee. It eliminates hiring, training, and turnover costs while maintaining a consistent, professional experience for every visitor. Staff are notified instantly when a client arrives and can respond via video call from anywhere in the office.
Yes. ALICE Receptionist is designed with accessibility in mind. The platform supports multiple languages including English, Spanish, French, Mandarin, and others, and is deployable on ADA-compliant kiosk hardware to ensure all visitors can interact comfortably and independently.
Yes. ALICE Receptionist is designed to scale across multiple locations, making it a practical solution for real estate firms with more than one office. Each location can be configured with its own customized messaging, employee directories, and call routing, while being managed from a central platform.
ALICE Kiosks typically go live within 4-6 weeks from time of purchase, depending on the hardware selected. ALICE’s onboarding and support team works with you through the setup process to ensure everything is running smoothly before go-live.
